Executive Administrative Assistant – Cigna Healthcare – Hybrid in Chicago, IL

Cigna Healthcare•Chicago, IL

5d•$26 - $39•Hybrid

About The Position

The Executive Administrative Assistant reports directly to the Vice President, Network Management and provides high-level administrative support to the Vice President and the broader Network Management team. Responsibilities include calendar management, meeting coordination, presentation development, and the execution of advanced administrative functions. The role serves as a backup to the Midwest Provider Contracting Manager team, maintains current knowledge of departmental processes and resources, and supports the onboarding, orientation, and training of new staff. This position is accountable for ensuring the quality and timeliness of assigned work while maintaining compliance with established processes and deadlines. Working closely with the Midwest Contracting team, the Executive Administrative Assistant helps develop and enhance workflow processes, update procedures, and communicate and implement process improvements across the organization.

Requirements

High School diploma required
3+ years administrative experience in a Managed Care or Health Insurance organization preferred.
Strong organizational and communication skills
Strong interpersonal skills and the ability to interact well with diverse personalities; Detail-oriented. Displays a positive team attitude and willingness to assist others when necessary.
Requires ability to communicate effectively, both orally and in writing, and apply judgment in interactions with internal staff, customers, and vendors.
Clear, concise and courteous telephone manner; portrays a professional image on the telephone and to visitors.
Genuine interest in people-oriented work; must display a positive and caring attitude towards others.
Proficient Computer experience with Microsoft Outlook, Work, Excel, and Power Point.

Nice To Haves

Associates or Bachelor’s degree preferred.

Responsibilities

Manage expenses, calendar, email, and communication for the Network Management Vice-President.
Assist as on-site coordinator for the Chicago Office.
Work in the office per current Cigna policy.
Act as back up phone receiver for members of the contracting team and triage calls appropriately.
Create reporting and presentations, which monitor goals and objectives for the team.
Process invoices for payment.
Monitor and train new and existing employees on workflows and system requirements. Assist less seasoned employees as necessary.
Assist team members with ordering of equipment, ensuring appropriate access to all internal systems.
Assists manager with monitoring and updating system information as needed to ensure contracts are appropriately handled.
Participate in staff meetings.
Provide receptionist desk coverage as needed.
Monitor and distribute emails from group email boxes on a daily basis.
Retrieve mail and packages as delivered onsite.
Open and distribute mail to appropriate team members.
Complete additional tasks and projects as assigned.
Contribute feedback and ideas to improve team performance as appropriate.
Keeps the supervisor abreast of important developments, potential problems, and related information necessary for all job related functions.