Assistant, Executive Administrative

The Wright Center for Graduate Medical Education•Scranton, PA

About The Position

The Executive Administrative Assistant provides high-level administrative support to the Designated Institutional Official (DIO) and Chief Medical Education Officer (CMEO). This role requires professionalism, confidentiality, and independence in managing numerous assignments and serving as a liaison with internal staff, departments, and external community partners and stakeholders. The EAA is entrusted to use discretion and independent judgment in carrying out organizational work on behalf of and consistent with the authority delegated by their executive. The ideal candidate will be organized, professional, respectful, and eager to learn in a fast-paced environment with diverse responsibilities. This position will be responsible for organizing and coordinating both professional and personal appointments to ensure a streamlined process and avoid conflicts.

Requirements

  • Meet The Wright Center for Community Health and its affiliated Enterprise entities’ EOS People Analyzer Tool.
  • Buy-in and experience working in the EOS® model (strongly preferred).
  • Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride.
  • Bachelor’s degree in Business, Healthcare or related field required.
  • Excellent professional skills along with multi-tasking abilities.
  • Strong analytical skills, organizational and time management skills.
  • Excellent interpersonal, written and verbal communication skills.
  • Possess excellent judgment and the ability to communicate with all levels of the organization including Executive Senior Staff and the Board of Directors and outside community partners.
  • Excellent computer skills, as well as proficiency with Google Suite, Microsoft Word, Excel, and PowerPoint are required.
  • Willingness and ability to work a flexible schedule.
  • High level of professionalism and confidentiality required at all times.

Nice To Haves

  • Masters degree preferred.
  • Experience working in the EOS® model (strongly preferred).

Responsibilities

  • Work directly with the DIO and CMEO to support all aspects of their daily work routine, including managing and prioritizing emails, meetings, responsibilities, and schedules.
  • Work with direct reports of executives to ensure deliverables are met in a timely manner.
  • Coordinate higher-level projects and enhancements within the departments they support, including the management of specific projects for the executive(s).
  • Establish a seamless communication link between the Office of the DIO & CMEO and internal departments, showcasing leadership skills to uphold credibility, trust, and garner support from the executive management team.
  • Work closely with other Executive Assistants to coordinate schedules and projects.
  • Redirect meetings to other Senior and Executive Staff Members as necessary.
  • Prepare and coordinate detailed travel, accommodations, and meeting agenda/itineraries on behalf of executives.
  • Keep track of and coordinate personal events to avoid conflicts with business calendar.
  • Prepare communications, including official correspondence, reports, and PowerPoint presentations for executives, other executives, and the organization as needed.
  • Prepare, reconcile, and submit credit card expenses, expense reports, and Accounts Payable invoices.
  • Make copies, take exact minutes, and compose agendas for various meetings as needed.
  • Act as the DIO & CMEO’s representative in dealing with outside community partners and other third parties that interact with the organization.
  • Review, prioritize, and prepare incoming and outgoing correspondence, along with other mail and communications, on behalf of DIO and CMEO, and at times other Executives.
  • Ensure all phone calls and emails are answered and/or redirected accordingly in a professional manner.
  • Use discretion and independent judgment in connection with performing duties and responsibilities, including with respect to matters of significance consistent with the authority delegated by the DIO & CMEO.
  • Serve as a GME project coordinator using Smartsheet software as a superuser.
  • Assist in planning Graduation and other GME hosted events.
  • Assist in community-focused events as necessary.
  • Provide front desk coverage for Receptionist breaks/lunches with administrative assistant rotating support, with the expectation to cover at least one time per week.
  • Be professional and courteous at all times; greet visitors and guests in a professional, friendly, and hospitable manner.
  • Perform other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.
  • Be an ambassador for the mission of the organization.
  • Support other interdepartmental executive administrative assistants as needed.
  • Understand institutional policies and procedures.
  • Demonstrate the ability to work independently as well as collaboratively.
  • Demonstrate excellent organizational skills and the ability to manage multiple tasks.
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