Executive Administrative Assistant

Four Seasons Hotels and Resorts•Atlanta, GA

3d•Onsite

About The Position

Four Seasons is seeking an Executive Administrative Assistant to provide comprehensive administrative support to the General Manager/Executive Office. This role involves cultivating strong professional relationships, maintaining confidentiality, managing calendars, coordinating emails, and handling travel arrangements. The Executive Administrative Assistant will also be responsible for scheduling meetings, preparing documentation, managing general clerical duties, processing purchase orders and expense reports, and acting as a liaison with various internal and external stakeholders, including the Executive Leadership Team, Regional General Managers, hotel ownership, and VIP guests. The position requires exceptional organizational skills, the ability to multitask, and a high degree of flexibility in a dynamic, luxury service-oriented environment.

Requirements

Minimum 3+ years’ experience in an Executive Assistant or administrative/secretarial role.
Impeccable integrity to ensure maximum confidentiality and discretion.
Exemplary business communication skills with fluency in verbal and written English.
Ability to multitask, prioritize and handle conflicting demands.
Exceptional in organizing own work and RVP/GM daily and weekly while acting as gatekeeper for the Executive Office.
Highly flexible with ability to adapt to a dynamic luxury service-oriented place of business.
Solid under pressure, professional and able to maintain composure in handling complaints.
Strong attention-to-detail with a focus on delivering quality while meeting deadlines at all times.
People oriented with appropriate sense of humor, charm and outstanding personal presentation.
Solid knowledge of all Microsoft applications with emphasis on word processing, Excel and Outlook email.
US Work Authorization is strongly preferred.

Nice To Haves

Hotel experience is an advantage but not essential.
Knowledge of Opera helpful.

Responsibilities

Cultivate strong professional relationships within the hotel while maintaining discretion and high confidentiality of the office.
Calendar coordination, email management and travel planning for the GM/Executive Office.
Provide solid administrative support to the GM/Executive Office and handle meeting scheduling, coordination, documentation and follow up.
Execute comprehensive general clerical and office management duties including mail, filing, document management.
Preparing and processing purchase orders, expense reports and facilitating GM approvals on behalf of other departments.
Exceptional e-mail management skills including organizing, archiving, retrieval and responses for own in-box and GM/Executive Office.
Liaison with Four Seasons Area Executive Leadership Team, Regional General Managers and Administrators as required.
Facilitate guest reservations made via the Executive Office.
Liaison with VIP guests of Four Seasons, overseeing room allocations, amenities, welcome cards and correspondence.
Coordinate executive level communication with guests, owners and internal stakeholders, relating to feedback and guest experience surveys.
Coordinate periodic meetings and communications with hotel ownership and Four Seasons.

Benefits

Ability to experience our hotels as a guest through the complimentary room program
401(k) Retirement Matching Plan
Highly competitive salaries and incentives
Educational assistance programs and access to E-Cornell University online courses at discounted pricing as well as in-house training workshops for all employees
Giving back to the community through special events by participating to be a mentor at a school, collecting food for and working with our local food bank, book and backpack drives for students, community garden events, raising money for schools in need…. etc.
Medical, Dental, Vision
Complimentary Employee Meals
Paid New Parent Leave
Team of friendly, warm, professional and very upbeat employees.
Discount and pretax deductions for public transportation through Marta and discounted parking