Execution Services Analyst
About The Position
Fidelity Digital Assets® is an exciting new business unit that is focused on bringing emerging concepts to life in the digital asset arena and delivering those solutions to Fidelity clients and prospects. The Execution Services Operations team is responsible for identifying and resolving trade breaks, proactively monitoring order flow, identifying, and escalating trade discrepancies, resolving trading and exchange-related disputes, and providing key external client support. To be effective, you will work closely with Custody Operations, Technology Support, Relationship Managers and Client Service Managers to ensure understanding of client trading and operational needs as well and drive overall satisfaction. With your knowledge and commitment, you will become a collaborative and resourceful member of the FDAS team, sharing best practices and driving successful results.
Requirements
- Bachelor's Degree preferred
- 3+ years of trade & post trade execution support & knowledge of trading and industry practices/tools
- In depth knowledge of front to back trade lifecycle
- Deep knowledge of Institutional clients, accounts (e.g. hedge funds)
- Knowledge of Execution Quality analysis and methods
- Knowledge of trading technologies and API/FIX and other trading frameworks
- Strong attention to detail & analytical skills
- Relationship building skills across team, business units, and peers
- Proven delivery of world-class service experience
- Proficient skills in various PC software applications to include Microsoft, Access, Excel, Word, PowerPoint
Nice To Haves
- Cryptocurrency knowledge an advantage but not required
Responsibilities
- Identifying and resolving trade breaks
- Proactively monitoring order flow
- Identifying and escalating trade discrepancies
- Resolving trading and exchange-related disputes
- Providing key external client support
- Working closely with Custody Operations, Technology Support, Relationship Managers and Client Service Managers to ensure understanding of client trading and operational needs
- Driving overall client satisfaction
- Becoming a collaborative and resourceful member of the FDAS team
- Sharing best practices
- Driving successful results
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
