Exceptional Builder: Shape Your Role

January•New York, NY

2d•Hybrid

About The Position

January personalizes interactions and optimizes decisions across every stage of consumer credit. We started in the hardest, most broken stage, because if it works there it works anywhere. Most consumers want to pay what they owe. They want a way out, not a break. We've serviced over $20 billion in debt across more than 20 million consumers. We see more people with charged-off loans each year than all but the top five US banks. Those consumers rate us about 50% higher than the banks that lent them the money. Creditors net over 30% more because we collect more and charge less. Most AI strips the human out of the work. We use it to make someone's hardest financial moment more human. The more human we make it, the more people recover. Now we're moving upstream, catching people before they default and building across every stage of the consumer credit lifecycle. The consumer in collections today is the consumer who gets approved tomorrow. About the Role Most job descriptions start with a problem and look for someone to solve it. This one starts with you. If you’re someone with an exceptional capacity to solve complex problems and call your own shots, we want to hear from you. If you’re excited to shape the financial futures of millions and transform the future of consumer finance, show us how. You’ll tell us your strengths and what you do better than almost anyone you’ve worked with. We’ll find where you can make the largest impact at January and shape your role around it.

Requirements

Have done something exceptional: a function you built, a product people use, a craft you mastered, work people read, with proof of why it’s remarkable.
Treat prescription before diagnosis as a sin.
Ask the fewest, most important diagnostic questions nobody else in the room thought to ask, then act on the answer the same week.
Own outcomes end to end without waiting for direction.
Actively experiment with AI to multiply what one person can do.
No minimum years of experience required; focus is on what you've done.
Founding or early-team experience is a plus.

Responsibilities

Shape your role based on your strengths and where you can make the largest impact.
Solve complex problems and take ownership of outcomes end to end.
Fix what blocks progress, even outside your scope, and leave behind systems others can run.
Actively experiment with AI to multiply what one person can do.
Set standards that let the team decide without you in the room.
Run tight loops, act at 70% on reversible calls and adjust as you learn.
Communicate with candor.
Write clearly to scale communication.
Operate at every altitude, getting into the trenches to learn the ground truth.
Refine information flows so that decisions are driven by the best, most up to date inputs.