Exam Technician

Bolton Veterinary Hospital•Bolton, CT

About The Position

About us: Bolton Veterinary Hospital is a fast-paced, general and emergency practice with over 20 veterinarians on staff and a support team of over 100! We are proudly privately owned, and have been in operation since 1953. We have amazing employee benefits and a highly dedicated and tenured staff. We are looking for both Technicians to work hand in hand with our veterinarians during wellness and urgent care exams. What do you do? Ensure quality, excellent patient care, and client services. Physical examinations Emergency triage/procedures Immunizations Euthanasia as well as client education, Phone triage/client communication Basic cleaning Nail trims Inventory maintenance

Requirements

Education equivalent to a high school diploma or general education degree; will consider at least 1-3 years of experience in lieu of degree.
Knowledge of basic veterinary practices, procedures, and terminology.? A willingness to pursue further education in the veterinary field is needed.
This position requires a working knowledge of pharmaceutical medications (including controlled drugs/chemo), basic laboratory skills, common diseases; their symptoms, means of transmission, treatment and prevention, and other basic preventative health care recommendations.
Ability to appropriately handle all animals.

Responsibilities

Prepare exam room with proper cleaning, stocking and disinfection protocols
Interact with clients in polite and professional manner
Participate in accurate medical records by assisting doctor or maintaining a technician SOAP as appropriate
Proper triage and weight on pet
Assist doctor in examination using appropriate and fear free restraint techniques
Perform treatments according to BVH protocols as directed by doctor including blood draws, administration of vaccines or medications, radiographs
Properly requisition lab work and fecal testing
Under doctor’s supervision, ability to add or refill a prescription in Infinity, appropriately fill medication including controlled drugs
Properly admit a patient to hospital including: appropriate identification, admission paperwork with owner, cage set up, and checking the patient into Instinct program with appropriate admit group orders.
Ability to input invoices and check out patients per BVH process
When regular CSR team is unavailable: Answering phones & scheduling as appropriate, making calls as needed and assisting clients both checkin in and with discharge process.
Perform proficient animal restraint
Update medical records as needed
Ability to read previous medical records, scan and link, and update patient reminders
Communicate with doctors and technicians through notations in medical records
Record necessary (highlighted) information for hospitalized patients
Create estimates/treatment plans, take home instructions and communicate them effectively and thoroughly, with confidence, to clients
Create prescriptions based on doctors instructions including refills, written prescriptions, controlled drugs, chemo drugs
Maintain cleanliness of exam rooms, pharmacy area, treatment area; all surfaces
Maintain equipment cleanliness and longevity
Keep food and drinks out of treatment area; any place not permitted by OSHA Inventory
Log controlled drugs
Restock supplies
Follow OSHA requirements
Follow practice’s health and safety protocols