Exam Coordinator- IL- Information Technology Services

Midwestern University • Downers Grove, IL

10d • Onsite

About The Position

The Exam Coordinator will assist with administering and proctoring professional computerized exams to all students within the Testing Center. This position reports to the Testing Center Manager. The daily functions include validating the exam delivery data and time, ensuring the faculty selected the proper delivery options, and preparing for any special instructions requested for each exam.

Requirements

• Associate’s degree (A.A) or equivalent from two-year College/Technical school required.
• 1-3 years of work experience required.
• Must have strong communication skills with the ability to communicate with students effectively.
• Computer proficiency in MS Office (Word, Excel, Outlook) and the ability to learn a web based testing center application.
• Must be able to work in a constant state of alertness and safe manner and have regular, in-person, predictable attendance.

Nice To Haves

• Previous experience in a testing center, academic or customer service setting desired.

Responsibilities

• Perform daily Testing Center opening and closing procedures.
• Perform basic technical support to fix issues related to the technology within the Testing Center.
• Provide customer support to students, faculty and staff users of testing software.
• Assist the Testing Center Manager with scheduling all tests based on a committee agreement that will service all colleges.
• Understand testing requirements for exam sponsor and perform quality and security checks of all exams prior to examination time.
• Ensure any special instructions/materials, etc. for exams are followed/available.
• Assist Testing Center Manager with creating, printing and posting seating assignments for exams.
• Check-in examinees and verify identification.
• Explain exam process; ask examinees to place all personal belongings in a personal locker.
• Direct examinees to assigned seat, help examinees begin the exam, monitor examinees, and provide technical assistance during examination time.
• Maintain a clean, safe and quality Testing Center environment. This includes daily reorganization of the room and coordinating proper cleaning requirements with the cleaning service.
• Maintain Testing Center supplies.

Benefits

• medical, dental, and vision insurance plans
• life insurance
• short/long term disability
• pet insurance
• flexible spending accounts including healthcare reimbursement and child/dependent care account
• competitive time off package including paid holiday’s, sick/flex days, personal days and vacation days
• 403(b) retirement plan
• tuition reimbursement
• child care subsidy reimbursement program
• identity theft protection
• employee assistance program
• wellness facility on-site with a fully equipped fitness facility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree