EVS Shift Supervisor

Four Winds Casinos Career Site•South Bend, IN

3d•Onsite

About The Position

Responsible for implementing and ensuring all housekeeping and groundskeeping operations on assigned shift are in accordance with policies and procedures and high standard levels. Ensures all policies and procedures are adhered to in the Environmental Services and Grounds Departments on assigned shift. Ensures that all cleaning materials, chemicals, and equipment are used in accordance with manufacturer’s instructions. Maintains strict adherence to all OSHA safety rules and regulations in the Environmental Services and Grounds Departments. Supervises Environmental Services and Grounds staff activities throughout the casino to ensure that approved standards of cleanliness are met. Makes recommendations and suggestions to hire, promote, evaluate, reward, discipline and discharge of environmental services and groundskeeping employees. Advises management of necessary repairs and replacements in assigned areas and is accountable for cleanliness and overall condition of the public areas, restrooms, offices and landscape areas, including assigned outside areas. Interacts with guests and other casino department in a professional and courteous manner. Checks to make sure employees have proper supplies and equipment to complete the job. Trains employees in the proper cleaning techniques and proper use of equipment in the Environmental Services and Grounds Departments. Trains employees in the proper use of chemicals and fertilizer when applicable. Makes sure all bottles are labeled properly and ensures chemical bottles have proper chemical labels. Maintains all work areas and ensures environmental services and groundskeeping equipment is free of safety violations. Reports any hazardous conditions or broken equipment immediately to EVS Management. Ensures that all employees comply with established safety precautions when using equipment and supplies. Works with Lead Groundskeeper and/or Groundskeepers to ensure approved standards for mowing and power washing are met. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts. Retains employees through involvement in employee training and development. Explains why we do things, in advance of doing them.

Requirements

High school diploma or equivalent required
Two to three years of experience in housekeeping
Basic landscaping knowledge
Strong organizational and interpersonal skills required
Ability to perform each essential duty satisfactorily
Ability to apply common sense reasoning to variety of situations
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to write effective reports and memos.
Ability to respond to inquiries from employees or guests.
Ability to communicate effectively in one-on-one, small group, and large group situations.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio and percent, and to interpret data from graphs.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Applicants must successfully complete screening for essential job functions.

Nice To Haves

Supervisory experience preferred

Responsibilities

Implement and ensure all housekeeping and groundskeeping operations on assigned shift are in accordance with policies and procedures and high standard levels.
Ensure all policies and procedures are adhered to in the Environmental Services and Grounds Departments on assigned shift.
Ensure that all cleaning materials, chemicals, and equipment are used in accordance with manufacturer’s instructions.
Maintain strict adherence to all OSHA safety rules and regulations in the Environmental Services and Grounds Departments.
Supervise Environmental Services and Grounds staff activities throughout the casino to ensure that approved standards of cleanliness are met.
Make recommendations and suggestions to hire, promote, evaluate, reward, discipline and discharge of environmental services and groundskeeping employees.
Advise management of necessary repairs and replacements in assigned areas and is accountable for cleanliness and overall condition of the public areas, restrooms, offices and landscape areas, including assigned outside areas.
Interact with guests and other casino departments in a professional and courteous manner.
Check to make sure employees have proper supplies and equipment to complete the job.
Train employees in the proper cleaning techniques and proper use of equipment in the Environmental Services and Grounds Departments.
Train employees in the proper use of chemicals and fertilizer when applicable.
Make sure all bottles are labeled properly and ensure chemical bottles have proper chemical labels.
Maintain all work areas and ensure environmental services and groundskeeping equipment is free of safety violations.
Report any hazardous conditions or broken equipment immediately to EVS Management.
Ensure that all employees comply with established safety precautions when using equipment and supplies.
Work with Lead Groundskeeper and/or Groundskeepers to ensure approved standards for mowing and power washing are met.
Create an atmosphere of fun for all casino guests.
Encourage mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
Instill an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
Retain employees through involvement in employee training and development.
Explain why we do things, in advance of doing them.