EVS Operations Manager

Trinity Health

3d • $58,166 - $87,249 • Onsite

About The Position

Purpose: Accountable for leading, guiding & directing the Trinity Health ministry area functional responsibilities. Enable ministry level strategy to address internal or external business & regulatory issues; provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborate with System Services Function Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Maintaining awareness of new industry developments & standards. Provides decision support, operations &/or optimization leadership focus.
Essential Functions: Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Leadership: Providing advice, guidance & leadership to RHM & Ministry leaders in developing strategies & in the achievement of performance goals. Enable Collaboration across & within System Services Function Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations.
Direction & Growth: Providing advice, guidance & leadership to System Services Function Area, Regions & Health Ministries. Leading standardization/systemness & optimization of policy, process, methodology, establishing a national community of practice. Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend.
Strategic Support & Accountability: Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives. Responsible for supporting regional efforts to comply with functional area priorities. Accountable for the selection, evaluation & overall success of the functional leadership teams. Organization-wide focal point for establishing functional strategies & governance over financials & staffing. Accountable for communication between System Services Function Area, Regions & Health Ministries leaders.
Operational Delivery: Responsible for measuring & reporting KPIs/metrics & value delivery. Providing advice, guidance & leadership for the colleague life cycle. Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Requirements

• HS Diploma or equivalency required
• BA or BS degree preferred in Hospitality Management, Environmental Services, Business Administration, or other related field
• Minimum of seven (7) years experience in healthcare hospitality management, to include direct supervision and managing or leading a team
• Experience of computer-based programs (MS Word, Excel, Outlook, PowerPoint, Teams)

Nice To Haves

• Master’s Degree in Business Administration, Healthcare Administration, Hospitality Management, or other related field
• 10+ years of experience in Healthcare Environmental Services, Food Service Management or Hospitality Services, to include strategic and operational experience managing and leading large teams

Responsibilities

• Leading, guiding & directing the Trinity Health ministry area functional responsibilities.
• Enable ministry level strategy to address internal or external business & regulatory issues; provide functional expertise & ensure fulfillment of performance & service standards.
• Responsible for consistent operating performance & achieving financial goals.
• Identifies, defines & solves complex problems that impact the management & direction of the business.
• Collaborate with System Services Function Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations.
• Maintaining awareness of new industry developments & standards.
• Provides decision support, operations &/or optimization leadership focus.
• Providing advice, guidance & leadership to RHM & Ministry leaders in developing strategies & in the achievement of performance goals.
• Enable Collaboration across & within System Services Function Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations.
• Providing advice, guidance & leadership to System Services Function Area, Regions & Health Ministries.
• Leading standardization/systemness & optimization of policy, process, methodology, establishing a national community of practice.
• Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend.
• Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives.
• Responsible for supporting regional efforts to comply with functional area priorities.
• Accountable for the selection, evaluation & overall success of the functional leadership teams.
• Organization-wide focal point for establishing functional strategies & governance over financials & staffing.
• Accountable for communication between System Services Function Area, Regions & Health Ministries leaders.
• Responsible for measuring & reporting KPIs/metrics & value delivery.
• Providing advice, guidance & leadership for the colleague life cycle.
• Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Benefits

• Trinity Health Benefits Summary
• Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager