EVS Operations Manager

BHS•Lexington, KY

3d•Onsite

About The Position

The Environmental Services Department plays a vital role in ensuring that the hospital remains clean and safe for patients, staff, and visitors. As a member of this team, the main duties will be to clean and sanitize all areas of the hospital including patient rooms, offices, waiting areas, and meeting rooms. The EVS Operations Manager is responsible for assisting in directing and overseeing the operational needs of the department. This role involves coordinating the tasks of frontline team members and acting as a liaison for the department, providing the highest possible level of service to patients, visitors, and the community. The position requires monitoring of ongoing matters related to system/hospital initiatives to assure the highest patient and customer satisfaction levels, strong team member relations, and achievement of departmental goals. The manager must ensure that all personnel under their operational influence comply with all hospital, government, and system policies and procedures.

Requirements

High School Diploma or Equivalent
Two years job related experience
A minimum of 2 years’ experience required with 1-2 years of supervisory experience in support service-related fields with high customer services and/or 1-2 years of Environmental Services.

Responsibilities

Assisting in directing and overseeing the operational needs of the department.
Coordinating the tasks of the frontline team members.
Acting as a liaison for the department providing the highest possible level of service to our patients, visitors, and the community we serve.
Monitoring of ongoing matters related to system/hospital initiatives in order to assure highest patient and customer satisfaction levels, strong team member relations, and achievements of goals set by the department.
Ensuring that all personnel under their operational influence comply with all hospital, government, and system policies and procedures.