EVS Assistant

Banner Health•Tucson, AZ

7d•Onsite

About The Position

Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you. Come join Banner University Medical Center - Tucson Environmental Services department, fast paced work environment. Bring your compassion for providing a clean, sanitize and safe environment. As a EVS Assistant you will be joining a cohesive well-oiled team that we like to call family! The Banner University Environmental Services team is a high performing, close knit and diverse group of men and women. As an Environmental Services Assistant, you will be an important part of the overall patient experience, by helping to provide a safe, comfortable environment for our patients. You will be ensuring that proper infection control and safety procedures are followed. If doing meaningful work in a facility that prides itself on commitment to the community sounds like the role for you, apply today for this EVS, Assistant position. LOCATION: Banner University Medical Center Tucson Main- 1625 N Campbell Ave, Tucson, AZ 85719 SCHEDULE: Full Time 40 Hours a week 11pm-7:30am Every weekend and Holidays are required Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable. Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program. POSITION SUMMARY This position provides leadership to the Environmental Services staff on an assigned shift, and customer service support to nursing, support departments, and department employees regarding patient throughput, cleaning schedules, quality control, and patient or employee satisfaction. CORE FUNCTIONS 1. Coordinates all department activities too include scheduling, dispatching, logging, tracking, prioritizing, and assigning staff to ensure all requests are completed in an effective, efficient manner that enhances service levels. 2. Conducts patient/staff rounds to nursing units and other service areas. Obtains feedback and quality control data regarding patient/staff satisfaction and conducts appropriate follow-up action. Provides timely follow-up information to requesting departments regarding any issues which may arise; consults with the leader on any items requiring assistance. 3. Participates in the interviewing and selection process for new employees. Provides training and serves as a preceptor for new staff. Supports and assists leadership with the preparation of performance recognition and/or annual performance reviews for designated staff members. 4. Updates department policies and procedures. Supports updating and implementing of policies and procedures for the department. Acts as a resource in procedural knowledge to hospital/facility and department personnel. 5. Supervises the ordering for all department supplies and equipment. Provides support for ensuring operating supply expenses are within budgeted parameters. 6. Works under limited supervision; facility-based responsibility only. Internal customers are other staff, physicians, patients, visitors, managers, and executives. External customers are vendors, other company facilities, and non-company facilities. Supervises the day-to-day work flow for designated staff. Assists leadership with candidate selection, training & development, provides feedback for performance appraisals, directs work assignments, identifies disciplinary action issues and reports to leader.

Requirements

Must possess knowledge obtained through two years previous experience in customer service.
Effective organizational, communication and human relation skills are necessary to coordinate several projects simultaneously and work closely with department supervisor/manager and all levels of staff.
Advanced word processing, spreadsheet and/or database software skills as well as the ability to research and compile statistical reports are required.
Ability to compute mathematical calculations.
Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.

Nice To Haves

Customer service experience with an emphasis on Environmental Services is preferred.
Additional related education and/or experience preferred.

Responsibilities

Coordinates all department activities too include scheduling, dispatching, logging, tracking, prioritizing, and assigning staff to ensure all requests are completed in an effective, efficient manner that enhances service levels.
Conducts patient/staff rounds to nursing units and other service areas. Obtains feedback and quality control data regarding patient/staff satisfaction and conducts appropriate follow-up action. Provides timely follow-up information to requesting departments regarding any issues which may arise; consults with the leader on any items requiring assistance.
Participates in the interviewing and selection process for new employees. Provides training and serves as a preceptor for new staff. Supports and assists leadership with the preparation of performance recognition and/or annual performance reviews for designated staff members.
Updates department policies and procedures. Supports updating and implementing of policies and procedures for the department. Acts as a resource in procedural knowledge to hospital/facility and department personnel.
Supervises the ordering for all department supplies and equipment. Provides support for ensuring operating supply expenses are within budgeted parameters.
Works under limited supervision; facility-based responsibility only. Internal customers are other staff, physicians, patients, visitors, managers, and executives. External customers are vendors, other company facilities, and non-company facilities. Supervises the day-to-day work flow for designated staff. Assists leadership with candidate selection, training & development, provides feedback for performance appraisals, directs work assignments, identifies disciplinary action issues and reports to leader.