Events Scheduler

University of Richmond

3d • $18 - $24 • Onsite

About The Position

The Events Scheduler is responsible for event scheduling for comprehensive and routine events on campus. Utilizes event scheduling software to reserve campus space and resources for on-campus clients. As a part of the Events team, the scheduler provides support administratively, logistically, and operationally to the events staff, as required.

Requirements

• Ability to deliver excellent customer service, performing efficiently and courteously in a fast-paced environment.
• Ability to adapt quickly and accurately to changing situations.
• Ability to work cooperatively as part of a team.
• Ability to maintain confidentiality.
• Skilled in working with diverse groups of people, handling all interpersonal situations with tact and diplomacy.
• Skilled in problem-solving and public relations.
• Excellent organizational skills; strong verbal and written communication skills.
• General knowledge of event planning procedures and processes.
• General knowledge of Microsoft Office Suite and event scheduling software; ability to learn new software.
• High school diploma or GED required
• 2+ years’ experience in direct customer service or an office setting required

Nice To Haves

• Experience in the events industry preferred
• Experience in higher education environment preferred

Responsibilities

• Processes reservation requests for the use of university space, resources, and equipment.
• Analyzes relevant logistical criteria to resolve conflicting space and resource requests. Communicates to all departments involved.
• Educates clients about university policies and requirements.
• Provides direction to clients for planning and identifying resources for high-quality events and functions, including but not limited to catering, multimedia, and parking.
• Monitors food service/alcohol exemptions in the reservation system, requests for services and updates reservations as needed with outside vendor information.
• Serves as a liaison with other departments on basic administrative and/or operational matters, as necessary.
• Performs a variety of office duties to support the smooth and efficient operation of the Events Office, including monitoring email inboxes and paperwork.
• Assists in general office duties as needed or assigned; greets and directs visitors; resolves routine administrative problems and answers inquiries regarding activities and operations; accepts, screens, and routes telephone calls; maintains a log of inquiries.
• Assists the Events team as assigned including, but not limited to, events such as commencement, orientation, and family weekends.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED