Events + Sales Manager | The Quoin Wilmington | PM Hotel Group

PM New•Wilmington, DE

13d•Onsite

About The Position

The Quoin Hotel & Restaurant in Wilmington, Delaware, opened in 2022 within a historic 1885 building. It features a 24-room boutique hotel with multiple distinct dining outlets: The Quoin Restaurant (wood-fired fare, wine program), Simmer Down (speakeasy lounge), and The Quoin Rooftop Bar & Lounge (cocktails, tapas). The venue also hosts private events ranging from dinners to weddings and corporate buyouts, requiring seamless execution and customized menus. The property aims for a chic yet welcoming, luxurious yet approachable identity.

Requirements

Minimum 2–3 years of high-end catering and event sales experience.
Strong knowledge of fine dining service, food, and beverage is key.
Proven track record of meeting or exceeding $500k+ sales quotas.
Financial literacy (reporting, forecasting, and cost controls).
Exceptional verbal and written communication skills for contract negotiations and the ability to thrive in a boutique, high-touch hospitality environment.
Sophisticated management style with a hands-on approach.
Showcasing professional etiquette, calm demeanor, and confidence.

Nice To Haves

Restaurant management experience is a plus.
Hands-on experience with Tripleseat software is a plus.
Online Tripleseat University is also available for training.
Experience utilizing reservation platforms (e.g., Resy) and restaurant POS systems (e.g., Toast).
Understanding of luxury hotel operations and mixed-use property dynamics a plus.

Responsibilities

Achieve an annual sales quota for semi-private and private event F & B sales.
Prospect for new business while maintaining current business relationships.
Convert incoming inquiries into confirmed event bookings.
Conduct walk-in and scheduled tours and calls.
Build relationships with restaurant and hotel guests, corporate clients, and local partners.
Design customized event menus, suggest pairings, upsell, floor plans, and event BEOs.
Run weekly BEO meetings with the team.
Serve as the Conference Services Manager for assigned hotel groups, coordinating room blocks, catering, meeting logistics, and serving as the primary liaison from contract turnover through event execution.
Assist the F & B team in setting-up and running high-touch events.
Submit event sales reports to management and ownership.
Financial reconciliations for all events.
Manage bookings daily using Tripleseat, Toast POS, and Resy POS systems.
Coordinate with hotel sales, the restaurant culinary and service teams daily.