Events Manager - The Langham, Boston
About The Position
About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be working with a passionate & talented Catering Sales team to drive for service excellence and the financial success of The Langham, Boston, by focusing on social events, weddings, and small group while in alignment with the culture and values of Langham Hospitality Group.
Requirements
- Bachelor degree in relevant discipline.
- Minimum 1 year of experience in luxury hotel event planning, social catering or wedding coordination.
- Proficient in event management software such as Delphi, Microsoft 365 applications and Social Tables.
- Ability to read and interpret contracts, proposals, and event documentation.
- Strong personal performance standards and ability to work in a fast-paced environment.
- Flexible in work schedule based on business needs, including evenings, weekends, and holidays.
- Comfortable with electronic communication, in-person meetings, client entertaining, and occasional travel.
- Legally authorized to work in the United States
Responsibilities
- Serve as the main point of contact for assigned events, managing logistics from initial planning through post-event follow-up.
- Develop strong client relationships through personalized service, creative solutions, and attention to detail.
- Conduct client meetings and walkthroughs to guide clients through menu discussions, space allocation, and event enhancements to maximize revenue and guest experience, in addition to finalizing event details, including timelines, room blocks, setups, menus, audiovisual needs, and vendor coordination.
- Upsell additional services, including private dining, enhancements, and luxury guest experiences and ensure all meeting space meet or exceed required food and beverage minimums to maximize revenue.
- Partner with internal departments—including Accounting, Banquets, Culinary, Front Office, Housekeeping, and Operations—to ensure seamless event execution.
- Oversee on-site event operations, ensuring all aspects meet client expectations and hotel standards.
- Handle last-minute changes and challenges with professionalism and efficiency.
- Oversee event billing, contract follow-through, deposits, and payments from contract signing through post-event reconciliation.
- Attend daily and weekly meetings, including BEO meetings, sales meetings, event overview and group pickup discussions.
- Ensure accurate forecasting and timely distribution of event details to relevant departments.
- Conduct site visits and entertain prospective clients and attend industry events as needed.
- Maintain compliance with hotel policies, safety regulations, and brand standards.
- Lead the coordination of social and wedding events, ensuring elevated service and attention to detail.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
