EVENTS MANAGER - SALES NE

Pyramid Global Hospitality•Raleigh, NC

18d•Onsite

About The Position

The Events Manager is responsible for planning, coordinating, and executing meetings, conferences, social events, and special functions at the StateView Hotel. This role serves as the primary liaison between clients and hotel operations, ensuring seamless event execution and an exceptional guest experience. The position requires a full-time, on-site presence to support operational needs.

Responsibilities

Serve as the primary point of contact for assigned group and event clients from contract turnover through event completion
Plan, coordinate, and execute meetings, conferences, weddings, and social events
Collaborate closely with Sales, Catering, Banquets, Culinary, AV, and Front Office teams
Conduct pre-event planning meetings and post-event follow-ups
Ensure event details are accurately documented and communicated across departments
Monitor event timelines, room setups, food and beverage service, and audiovisual needs
Manage on-site event execution, including client walk-throughs and day-of coordination
Resolve issues promptly and professionally to ensure guest satisfaction
Maintain accurate records, contracts, BEOs, and billing documentation
Uphold brand standards and hotel service expectations