Events Manager - Aloft Dallas Downtown

Coury Hospitality•Dallas, TX

13d•Onsite

About The Position

We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators! You should join our team if you believe… That exceptional events are created through thoughtful planning, seamless execution, and attention to every detail. That genuine hospitality means anticipating needs and creating memorable experiences for every guest and client. In collaboration and communication, bringing Sales, Operations, and our clients together to deliver successful events. That creativity, organization, and a solutions-focused mindset can transform an event into an UNMATCHED MOMENT. You're a great fit for this role if you love… Bringing events to life, building meaningful client relationships, and coordinating every detail from planning through execution while creating experiences guests will remember long after the event ends.

Requirements

Previous event management, hospitality, or related professional experience, with leadership or management experience preferred.
Experience coordinating events, conferences, meetings, and social gatherings.
Highly organized and comfortable managing multiple events, deadlines, and details simultaneously.
Communicate confidently and professionally with clients, hotel leaders, and operational teams.
Strong problem-solving skills and can remain composed and solutions-focused when event plans change.
Understand that successful events require both exceptional service and strong attention to revenue opportunities, forecasting, and financial accuracy.
High school diploma or GED with 1–2 years of event management or related professional experience; or a two-year degree in Hospitality, Hotel and Restaurant Management, Business Administration, or a related field with at least one year of relevant experience.

Responsibilities

Coordinate all aspects of assigned events throughout the pre-event, event, and post-event phases, ensuring a seamless transition from Sales to Operations and back to Sales.
Serve as a key liaison between clients, the Sales team, and hotel departments, communicating event details clearly and ensuring expectations are understood and executed.
Manage group room blocks, meeting space, and event details for assigned groups.
Prepare and coordinate event documentation and ensure details are accurate, timely, and effectively communicated to hotel operations.
Lead and participate in pre-event and post-event meetings, BEO meetings, block reviews, and other event-related meetings as needed.
Maintain a visible presence throughout the event process, connecting with clients and proactively addressing questions, changes, or concerns.
Partner with hotel teams to identify operational challenges and develop creative solutions that support successful event execution.
Ensure billing accuracy and review final event charges with clients prior to processing.
Identify opportunities to maximize revenue by recommending enhancements and up-selling hotel products and services throughout the event process.
Assist with forecasting group sleeping rooms, catering, event, and audiovisual revenue for assigned groups.
Participate in site inspections and support the sales process as needed.
Gather client and operational feedback following events and use those insights to continuously improve the guest and event planner experience.
Champion exceptional service and set a positive example for guest and client relations.