Events Gallery Services Officer Part-Time

the McNay Art MuseumSan Antonio, TX
Onsite

About The Position

The McNay Art Museum, located in San Antonio, Texas, is seeking a Part-Time Events Gallery Services Officer. This role involves monitoring galleries to protect artwork, providing customer service to museum visitors, and ensuring adherence to museum rules and policies. The position reports to the Security Supervisor, Security Manager, or their designate. The museum aims to engage a diverse community in the discovery and enjoyment of the visual arts, serving as San Antonio's place of belonging and offering transformational art experiences.

Requirements

  • No previous experience in security is necessary.
  • Is not required to meet the standards of the Texas Private Security Bureau.
  • Must pass physical and background screening.
  • Must have high level of integrity.
  • Must be tactful and courteous in dealing with visitors, staff, vendors, consultants and others.
  • Must have good verbal skills, particularly for communicating with visitors and communicating on the radio.
  • Must maintain professional appearance.
  • Must be alert and have good concentration skills.
  • Must maintain excellent record of attendance and promptness.
  • Must be able to work overtime hours as required.
  • Must be able to work any shift as assigned.
  • Must be able to accept assigned regular days off, and to work weekends and holidays routinely.
  • Must have reliable transportation.
  • Duties require standing for long periods of time.
  • Must work in all types of weather.
  • Will have good eyesight (adjusted) and hearing (adjusted).
  • Clear verbal articulation required for radio communication.

Nice To Haves

  • Excellent written communication skills are desirable.

Responsibilities

  • Observes assigned galleries to protect works of art from theft, vandalism, or inadvertent damage.
  • Performs gallery opening and closing duties.
  • Ensures visitors maintain proper distance from objects and maintains smooth traffic flow throughout the galleries.
  • Performs regular art count and verifies art movement within the galleries.
  • Reports any security issues or damage to an object to a security officer.
  • Provides information to visitors as necessary.
  • Informs visitors of museum rules and policies for their safety and the safety of the works of art.
  • Directs visitors to exhibitions, exits, rest rooms, and telephones.
  • Checks for water leaks and problems with access points (doors or windows).
  • Reports security, safety, or environmental hazards to a security officer.
  • Participates in training sessions in safety, first aid, CPR, fire and disaster procedures.
  • May assist in medical emergencies involving visitors or staff.
  • Summons medical assistance whenever necessary.
  • Completes appropriate reports.
  • Assigned to events and may have to work weekends on a regular basis; any day, any time, any post.
  • Able to cover a flexible schedule including short-notice, fill-in as needed.

Benefits

  • Sick leave
  • Retirement plan: Company match 6%
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