Events & Catering Experience Manager - Hospitality - Juneau
About The Position
The Catering & Events Manager is responsible for the strategic sales, coordination, and execution of events across Elizabeth Peratrovich Hall (EPH) and Smokehouse Catering operations. This role serves as the primary lead for client engagement, revenue generation, and event execution, ensuring high-quality service delivery that reflects Tlingit & Haida’s values, cultural integrity, and commitment to excellence. This position integrates venue management, catering sales, and event operations to drive enterprise growth, strengthen community partnerships, and enhance the Tribe’s reputation as a premier event and catering provider in Southeast Alaska.
Requirements
- Strong leadership, supervision, and team development skills
- Proven success in sales, marketing, and revenue generation
- Excellent customer service and relationship management abilities
- Strong organizational and project management skills
- Ability to manage multiple events, priorities, and deadlines simultaneously
- Knowledge of event operations, catering coordination, and venue management
- Proficiency in Microsoft Office and event management or CRM systems
- Working knowledge of budgeting, invoicing, and financial tracking
- Familiarity with AV systems, hybrid event platforms, and event technology
- Strong verbal and written communication skills
- Cultural awareness and respect for Tribal values, traditions, and protocols
- Bachelor’s degree in Hospitality, Business, Marketing, or related field; OR equivalent combination of education and experience
- Four (4) years of experience in event management, catering, hospitality, or sales
- Two (2) years of supervisory or lead experience
- Must be 21 years of age with a valid driver’s license
Nice To Haves
- Experience working in Tribal government, enterprise, or community-based organizations
- Experience managing both venue operations and catering services
- Certification in event management, ServSafe, or AV systems
- Demonstrated success increasing sales, bookings, or revenue growth
Responsibilities
- Sales & Business Development
- Client Relationship Management
- Event Operations & Coordination
- Leadership & Administration
- Marketing & Community Engagement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
