Events Associate

Boston Chinatown Neighborhood Center•Boston, MA

3d•Hybrid

About The Position

The Events Associate is a member of the BCNC Arts Center team. The Arts Center strengthens communities by promoting health and wellness through arts, education, and creative programs. This role will create opportunities for individuals to build strong connections and harness their power to improve their communities. The position will ensure that Asian American and Pacific Islander (AAPI) voices and stories are heard and celebrated. The Events Associate will report directly to the Performance and Theatre Program Manager.

Requirements

One or more years of prior experience in event management preferred
Familiarity with audio-visual systems is a plus
Strong organizational, prioritization, and multitasking skills, with the ability to manage multiple responsibilities and interact with diverse individuals professionally.
Friendly, welcoming, and customer-focused, with a commitment to providing excellent service to the public.
Positive, reliable, and hardworking, with the flexibility to adapt in dynamic or high-pressure situations.
Excellent verbal communication, interpersonal, and problem-solving skills.
Must be authorized to work in the United States.
BCNC does not provide sponsorship for an employment work visa.

Responsibilities

Oversee aspects of event set-up to ensure a smooth and timely execution for rentals and Pao Arts Center-hosted events (performances, exhibitions, and other public/private).
Serve as the primary point of contact for renters throughout their rental period, working closely with the Theatre Program Manager to ensure renters are well supported during their rental period.
Greet, usher, and provide direction to vendors and guests upon arrival.
Prioritize event-related tasks and manage volunteers, logistics, and timelines throughout the event.
Resolve any issues or complaints that arise during the event in a professional and timely manner.
Oversee post-event operations, including clean-up, evaluation of event success, and restoration of the Pao Arts Center to its original condition.
Ensure the protection and preservation of the space, including any artwork displayed in the gallery.
Coordinate with staff, rental clients, house managers, and event staff to ensure timely venue access and event start times.
Set up and manage the audio-visual system in accordance with client specifications.
Enforce the organization’s policies with rental clients, patrons, and audience members.
Perform other duties as assigned by the supervisor.