Events Administrator and Venue Manager
About The Position
Industry City is a 16-building, 6 million square foot commercial campus on the Brooklyn waterfront, serving as a hub for creative companies, entrepreneurs, and artists. It is also a vibrant center for activity, art, and events. As Industry City has grown its events business organically and is developing new event venues, they are seeking an Events Admin & Venue Manager to support this growth through proactive outreach and onsite management. This role reports to the Director of Events and will work closely with the event team to plan and execute events, maintain client communications, and develop strong relationships. The Event Admin and Venue Manager will contribute to growing the events business and refining procedures to further establish Industry City as a premier destination and event venue. The ideal candidate is independent, quick-thinking, and capable of problem-solving under pressure, with a calm demeanor. This role is both operationally and administratively focused, requiring the ability to manage ongoing logistics in a dynamic real estate development environment that differs from a standard event venue.
Requirements
- College diploma or some higher education.
- Ability to work a flexible schedule, including weekends and holidays is a must.
- Excellent communication, organization, and guest relations skills – demonstrated history of ability to both develop and maintain relationships.
- Ability to acknowledge, solve problems and coordinate in a professional manner during active events, keeping the interests of both the client and Industry City in balance.
Nice To Haves
- Experience with hospitality, venue and event management a plus.
- Knowledge of hospitality and event operations preferred.
- Understanding of event operations and production requirements preferred.
- Experience with MRI, TripleSeat, Prismm/AllSeated, Nexedus, Outlook and invoice management platforms is a plus.
Responsibilities
- Responsible for fully executing events from client introductions during load-in to completion of space reset following the event.
- Cross-check that all scheduled staff are in place and performing duties.
- Onsite troubleshooting and maintaining clear communication channels with respective labor team leads.
- Upholding a 5-minute or less response time to all client needs.
- Conducting pre- and post-walkthroughs to ensure space is fully cleaned and reset.
- Assist Event Team with pre-planning logistics and on-site management of events, ranging from small retreats, workshops, offsites, holiday parties, trade shows, and other various events.
- Work in tandem with the Director of Events and others on the event team to execute all aspects of events and establish IC events procedures to provide a first-class experience.
- Assist with management of events from start to finish – email communications, site visits, IC facilities coordination, inventory management, staff scheduling, and on-site management, as needed.
- Assist with inventory management of event department rentals and in-house materials.
- Responsible for monitoring client contractual requirements from both execution and marketing responsibilities.
- Develop and nurture client relationships to generate repeat business.
- Cross-check Event Orders (TripleSeat and MRI) and manage weekly communications between departments to inform of upcoming events and staffing needs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
