Event Technology Coordinator

First Global Management Services, Inc.•Jersey City, NJ

7h•Hybrid

About The Position

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies, a global leader in event production and technology. The Event Technology Coordinator is responsible for assisting the event technology team with registration websites and database management, ensuring consistency in information, accuracy of new and existing data, and list generation. This role may also need to provide support to the event delivery team needing assistance with event and meeting coordination. Limited domestic and/or international travel may be required with this role, up to 10-20%.

Requirements

1+ years of experience in Attendee Data Management and Event Technology, including entry level meeting planning and coordination with registration and event technology
Intermediate proficiency in Microsoft Office, with a focus on Excel
Able to manage multiple projects simultaneously
Good written and oral communication skills at all levels
Motivated, self-starter, ability to take direction and work independently; ability to think innovatively
Flexible and willing to work outside of normal business hours (evenings, weekends) and travel (10-20%) when required to be on-site at events

Nice To Haves

Relevant internship experience
Bachelor's Degree preferred
Experience with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite other registration website platforms preferred, but not required
General knowledge of HTML and CSS is a plus, but not required

Responsibilities

Support the team with event registration websites, app builds and all technological aspects of our events
Database management to ensure consistency in information, accuracy of new and existing data, and list generation
Effectively communicate with internal and external clients via available communication lines, responding to all client queries within the agreed service level agreements
Assist in contacting clients for relevant information pertaining to the event
Coordination of name badges, tent cards, place cards, departure notices, email confirmations, agenda, signage etc. where appropriate
Lead onsite registration procedures, including training temp staff and monitoring attendee participation.
Travel periodically to oversee attendee logistics and registration for offsite events.
Create and distribute post event client surveys
List manipulation to provide team members with relevant registration data, year on year statistics, and insight into varied elements and event analytics
Track and maintain time spent to projects to accurately reflect the work being done

Benefits

Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
401 (k)
Five Flexible Spending Accounts Options
Generous Paid Time Off Allowance
Employee Assistance Program (EAP)
Life, Disability & Pet Coverages
Wellness Stipend
Mobile Phone Allowance
Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
Aura Identity Theft Protection
Discretionary Bonus Structure
Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.