Event Technical Support

Kehoe Designs • Chicago, IL

3d • Hybrid

About The Position

The Event Technical Support position is a hands-on role focused on supporting live events from planning through execution and strike. This role involves AVL (Audio, Video, and Lighting) technical support, coordinating crews, managing staffing needs and schedules, on-site setup, show execution, and assisting with event preparation. The position requires a combination of office-based work and on-site event support, with flexibility to work evenings and weekends based on event needs. The company values communication, genuine care, quality, and professionalism, aiming to provide exceptional value to clients.

Requirements

• 1–3 years of live event production in AVL (Audio, Video, and Lighting) experience.
• Hands-on, on-site live event experience is required.
• Experience supporting AVL equipment, event setups, strikes, staging, or production support.
• Working knowledge of Audio, Video, and Lighting (AVL) and live event production.
• Comfortable using tools and production equipment.
• Must be available for evenings and weekends as needed.
• Ability to stand and walk throughout the shift.
• Ability to bend, kneel, reach, climb ladders, and work with tools and equipment.
• Ability to lift, carry, push, and pull up to 50 lbs.; heavier items may occasionally be moved with assistance.
• Comfortable working in heat, cold, humidity, and moderate to loud noise.
• Ability to work safely around AVL (Audio, Video, and Lighting) equipment and active event environments.

Nice To Haves

• At least 1 year of staffing experience is preferred.
• Experience coordinating or staffing event crews is strongly preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to work well under pressure and adapt to changing priorities.
• Microsoft Office and scheduling software experience is a plus.

Responsibilities

• Provide technical support related to AVL (Audio, Video, and Lighting) and other event production needs.
• Support live events from planning through setup, show runs, and strikes.
• Work on-site to assist with event setup, equipment, logistics, and crew needs.
• Support AVL equipment, inventory, subrentals, and production logistics.
• Troubleshoot last-minute AVL and production issues and find quick, practical solutions.
• Assist Project and Shop teams with event preparation, pull sheets, show materials, and equipment.
• Track staffing and event hours in company systems.
• Coordinate with internal teams to confirm event details, timing, logistics, and AVL requirements.
• Coordinate event staffing, schedules, freelancers, and crew communication.
• Assist with recruiting, screening, and onboarding freelance and event staff.
• Support other production needs as required.

Benefits

• Hourly wage: $20-$24/HR in office and $25-$28/HR onsite based on experience.
• Overtime pay will be provided for hours worked beyond 40 in a workweek at 1.5x the regular rate of pay, in compliance with Illinois labor laws.
• Medical, dental, and vision insurance options available full-time.
• 401(k) plan with company matching.
• Paid Time Off (PTO): In compliance with Illinois State Law.
• Opportunities for skill development and career advancement.
• Flexible scheduling, including evening and weekend availability.
• Safe and supportive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed