Event Support Technician

Wayne State University•Detroit, MI

3d•$38,449 - $46,141•Onsite

About The Position

Wayne State University is searching for an experienced Event Support Technician at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Requirements

High school diploma or equivalent required.
Minimum 2 years of experience in an event support or similar role.
Strong technical background and a passion for delivering high-quality hospitality experiences.
Proficient with standard office software such as Microsoft Office, especially Word and Excel.
Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective guidelines.
Strong time management skills.
Ability to communicate clearly, concisely, and professionally both orally and in writing.
Strong interpersonal skills required.
Ability to troubleshoot and resolve technical issues quickly and efficiently.
Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations.
Physically capable of lifting and moving heavy equipment, as necessary.

Nice To Haves

Technical certification in Audio/Visual technology preferred.
Supervisory experience preferred.

Responsibilities

Review event production plan to ensure successful execution.
Act as liaison with stakeholders.
Effectively communicate and manage expectations with clients for events; identify and resolve issues and conflicts, as necessary.
Set-up, operate and control a variety of event support equipment including but not limited to audio visual equipment, and other specialized event equipment utilized for reservations in large lecture auditoriums, class and conference rooms, and other event spaces.
May provide functional work direction of assigned tasks to a small number (1-3) of student support personnel.
Assign and monitor routine tasks.
Train in appropriate methods and procedures.
Maintain equipment inventory.
Maintain on-line or hard copy record of equipment usage and assist with new equipment acquisition.
Perform other related duties as assigned.