Event Support Assistant

MIT • Cambridge, MA

6d • Onsite

About The Position

The Event Support Assistant provides essential administrative support for the Campus Activities Complex (CAC) and serves as the primary point of contact for space inquiries, reservations, and front desk operations. This role is committed to delivering outstanding customer service, supporting students, faculty, staff, alumni, and external guests while ensuring the smooth coordination of space reservations and event logistics. As a member of the Student Engagement and Campus Activities (SECA) team, this role collaborates closely with colleagues in the Student Organizations, Leadership, and Engagement (SOLE) Office and partners with departments across the Institute to support programs, events, and initiatives that enrich campus life. The role also serves as a central resource for information about campus events, event locations, and space availability. Additional responsibilities include scheduling Chapel weddings and similar events, programming access cards for CAC-managed spaces, and overseeing mascot-related programming.

Requirements

• High School Diploma
• A minimum of three years of direct or related experience
• Ability to work independently with minimal supervision
• Ability to work collaboratively as part of a team
• Strong customer service skills
• Strong interpersonal skills
• Strong communication skills
• Strong organizational skills
• Detail-oriented
• Effective active listening skills
• Ability to maintain a positive customer service attitude while managing frequent interruptions

Nice To Haves

• Associate’s or Bachelor’s degree
• Experience multitasking in a fast-paced office environment
• Proficiency in computer skills
• Familiarity with event processes and Mazevo software is a plus (training provided if needed)

Responsibilities

• Serves as the primary point of contact for space inquiries, reservations, and front desk operations.
• Ensures the smooth coordination of space reservations and event logistics.
• Collaborates closely with colleagues in the Student Organizations, Leadership, and Engagement (SOLE) Office.
• Partners with departments across the Institute to support programs, events, and initiatives.
• Serves as a central resource for information about campus events, event locations, and space availability.
• Schedules Chapel weddings and similar events.
• Programs access cards for CAC-managed spaces.
• Oversees mascot-related programming.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED