Event Staff - RBC Amphitheatre

Live Nation Entertainment • Toronto, ON

55d • $18 • Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Position Overview: Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favourite band play a triple encore? We do! And that’s why we do what we do and we want you to join us –be part of the Event Staff at RBC Amphitheatre where our staff are our crew members and have the unique opportunity to create an exceptional fan experience. Exceptional front-line customer service, willing to go above and beyond for both fans and fellow crew members, possess a positive “can-do” attitude …rain or shine -the show must go on!

Requirements

• High School Diploma or equivalent preferred
• Experience in a guest service role, strongly preferred
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• Position requires constant walking, climbing stairs and occasional sitting
• Able to work outdoors (rain or shine), among crowds and in a loud environment
• A passion for live events!
• All crew members must be 18 years of age or older.

Responsibilities

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event
• Assist with keeping the venue safe, clean and presentable to the guest
• Resolve guest complaints or problems
• Examine tickets or passes to verify authenticity
• Provide assistance to with guests with special needs, such as helping with seat accommodations
• Guide guests to exits or provide other instructions or assistance in case of emergency
• May assist in verifying staff credentials to generally restricted areas
• Assist patrons by giving directions places inside or outside the venue
• Ensure guests are safely enjoying the show
• May help at informational kiosks or displays around the venue
• Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue
• Other duties as assigned

Benefits

• We believe in taking care of the countless employees helping artists bring live music to fans all around the world.
• Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
• And of course, access to free live events through our exclusive employee ticketing program.
• There is no bigger stage for your career.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED