160130 - University Of Delaware - Event Staff 2024

LAZ Parking Mid Atlantic • Newark, NJ

5d • Onsite

About The Position

The Event Staff is responsible for greeting customers by name, being responsive and timely in correspondence and problem resolution, and consistently providing friendly and helpful service to promote good customer relations. This role involves assisting customers with parking, directing traffic, handling payments, setting up for events, and communicating equipment issues, while working independently or with minimal supervision.

Requirements

• Strong customer service experience.
• Cash handling experience is required.
• Proficient in basic math.
• Communicate professionally and effectively.
• Capable of working in an unsupervised setting.

Nice To Haves

• Parking industry experience is preferred but not required.

Responsibilities

• Greet customers by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
• Lift equipment and set up for events both inside and outside event spaces.
• Flag customers into parking facilities and surface lots creating a simple and effective entrance and exit for customers.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Accept monthly and debit payments and process credit cards.
• Assist with cashiering functions as needed.
• Communicate any malfunctioning parking equipment to ensure appropriate access to management.
• Other related duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed