Event Staff

ASM Global • Las Cruces, NM

8d • Onsite

About The Position

This role involves providing exceptional customer service and ensuring the smooth operation of events. Responsibilities include assisting guests, managing tickets and seating, supporting event setup and teardown, ensuring safety, and handling various situations that may arise during events. The position requires flexibility, strong communication skills, and the ability to work effectively in a fast-paced environment.

Requirements

• Must be 18 years of age or older.
• High School diploma or GED certificate.
• Ability to work individually and as part of a team.
• Exceptional skills in customer relations, communications, problem-solving, and attention to detail.
• Ability to follow oral and written instructions and communicate effectively.
• Ability to work in a fast-paced environment and undertake multiple tasks simultaneously.
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays.
• Must be able to speak, read, and understand English well enough to converse with customers, supervisors, and employees.

Responsibilities

• Provide exceptional customer service to all guests.
• Adhere to company procedures and policies.
• Assist and direct guests to appropriate destinations (concessions, restrooms, meeting rooms, etc.).
• Serve as ticket seller, ticket taker, and/or usher.
• Assist with pre-event needs such as setup, decorating, and finding materials.
• Provide special accommodation for individuals with disabilities.
• Ensure the safety of patrons, staff, vendors, participants, and others on premises.
• Assist in controlling unusual circumstances and events during emergencies.
• Assist with crowd control inside and outside of premises.
• Handle disturbances or problems that may arise during an event or at the facility.
• Report any problems concerning the event to the Event Services Manager.
• Allow only valid credentials into specific areas and manage the entry/exit of food, drinks, and alcoholic beverages.
• Fill in any position as needed during an event.
• Perform door checks for patrons temporarily leaving establishments.
• Assist in the closing of the building after events or shifts.
• Assist the Event Set Up Team with setup and teardown.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED