EVENT STAFF

Monterrey Security • South Bend, IN

13d • Onsite

About The Position

Monterrey Security's Indiana Events team is looking to hire part-time Event Staff-Ushers to work a variety of events at the University of Notre Dame. Our team members provide an enjoyable guest experience for customers and employees by providing exceptional customer service.

Requirements

• Must be at least 16 years of age
• Ability to follow direction
• Efficient and consistent performance
• Must meet and adhere to strict dress code and grooming standards according to company policy.
• Ability to adhere to scheduling methods and procedures
• Must be a team player
• Approachable, outgoing, articulate
• Self-motivator with a “can do” attitude
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation

Nice To Haves

• Customer Service experience preferred but not necessary

Responsibilities

• Event Staff- Usher will work one of the following positions but not limited to: Ticket Taker, Usher, Security, Premium Hospitality representatives or Directional Staff.
• Enthusiastically greet and direct guests while performing assigned tasks (i.e. ticket scanning, directing guests to their seats, providing directions)
• Provide guests with accurate event and venue information.
• Inform security and supervisory staff of facility policy and procedure violation
• Provide directional information to patrons in the event of an emergency evacuation according to emergency protocols
• Proactively approach guests that may have an issue and/or complaint
• Creatively resolve issues/complaints and involve area Supervisor or Manager as needed
• Other duties as assigned by management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed