Event Staff/Security

Andy Frain Services • Dallas, TX

7d

About The Position

Provide quality customer service to customers, patrons, and employees. Establish working relationships with customers, vendors, and employees in fulfilling assigned post orders. Take an active role in assisting customers with other duties that may not be included in this job description and are approved by the Security Manager. Event Staff must possess and maintain a professional image at all times. Essential functions may vary depending on department size, organizational structure and/or geographic location. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Other duties, not listed below, may also be assigned.

Requirements

• High School Diploma/or equivalent (GED) and be 18 years of age or older.
• Willingness to submit to a background and drug screening where required; any offer of employment is conditioned upon the successful completion of a background investigation.
• Strong customer service orientation.
• Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.
• Clear and effective oral and written communications skills.
• Minimum 3 -- 6 months prior experience in loss prevention, life safety, CCTV systems or access computer systems.
• State Guard license is required.

Responsibilities

• Deliver quality service and positive interaction with customers.
• Greet all visitors, vendors, and employees while maintaining standards of excellence in presentation and professionalism.
• Maintain a working knowledge of all emergency policies, procedures, and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.
• Perform duties such as Ticket Taking, Ushering, Guest Services, Elevator Operator, Special Services, or other assigned post orders.
• Be diligent and vigilant in safety awareness.
• Know and understand post orders, revisions, and daily event needs, and know your chain of command.
• Functions may be expanded upon at any time at the request of the customer.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED