Event Staff/Security - Austin TX

5 STAR Event Services•Austin, TX

3d•Onsite

About The Position

5 STAR Event Services is adding to our Security & Guest Services team for upcoming events in the Austin Area! Get paid to work awesome events! Event Staff/Security Guards are responsible for the safety and comfort of all clients, guests and other employees.

Requirements

High School diploma or GED equivalent
At least 18 years of age
Reliable forms of communication and transportation
Texas Non-Commissioned Guard Card (Level II Training & Exam provided for free. All applicants are required to apply, pass exam, submit to fingerprinting, and criminal background check.)
A strong customer-service attitude and professional appearance
Possess excellent written and oral communication skills
The ability to understand and interpret credentials, documents, signs, rules, policies, and instructions
The ability to communicate effectively with clients, patrons and other employees
The ability to multi-task, cross-train and learn new skills quickly
The ability to remain calm and level-headed under high-pressure situations
Full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak English clearly
The ability to walk and stand for extended periods of time (shift duration)
The ability to lift 25lbs.

Responsibilities

Enforce and uphold the integrity of public and private areas of the venue
Monitor entry and exit points to specific areas of the venue
Perform routine search procedures including bag searches and screening of guests and their tickets, bags, credentials, etc. prior to guest entry to ensure that no prohibited items enter the venue
Greet and direct guests to seating areas and various services
Maintain open and smooth access routes of patron/vehicle walkways
Receive and act on complaints from patrons according to policies and procedures
Enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity
Aide in the direction of orderly evacuation of the building during emergencies
Provide security escorts per event requirements