Event Staff - Food & Beverage

City of Mankato•Mankato, MN

1d•Onsite

About The Position

All Event Staff – Food & Beverage members are responsible for ensuring clients, fans and event attendees have a great experience while visiting our facilities. Provide high quality professionalism and hospitality to clients, guests and coworkers. Our employees are committed to working in an environment that fosters the core values of the City of Mankato – positive attitude, accountability, respect, teamwork, and integrity. We care about making a positive difference in the lives of others. Our work is challenging and has purpose. We listen and engage with each other and our community. We are empowered and trusted to make good decisions that align with the public service principles and core values. Our organization is committed to investing and developing each other. We will recognize and celebrate our collective achievements and individual accomplishments. We take pride in investing in our employees. Our team enjoys a supportive work environment that encourages not only success for the community we serve, but for you as well. Come grow your career with us! Event Staff Team members are employed by an approved third-party staffing agency.

Requirements

Must possess a high school diploma or GED
Must be at least 18 years old.
Must possess a valid driver's license and be able to drive in the state of Minnesota.
Must be willing to work nights, weekends, holidays, and long shifts
Hours will vary weekly – must be available during the week and/or weekends and nights
Must comply with organizational and departmental policies.
Must comply with data practices policies and standards relative to not public data.
Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility.
While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason.
Once the work reason to access the data is reasonably finished the not public data must be properly stored according to city policy and the Minnesota Statutes.

Nice To Haves

Any satisfactory equivalent combination of education, training, and experience that demonstrates the knowledge, skills, and abilities to perform the duties of the job proficiently may be substituted for the above requirements.

Responsibilities

Provide friendly, professional, and efficient customer service to guests throughout each event.
Prepare and serve alcoholic and non-alcoholic beverages in accordance with venue standards and applicable laws and regulations.
Verify guest identification and age prior to serving alcohol, following all venue policies and responsible alcohol service procedures.
Recognize and respond appropriately to underage guests, invalid or suspected fraudulent identification, intoxicated guests, and other alcohol-service concerns.
Assist with the setup and preparation of bar locations prior to events, including moving equipment, organizing supplies, and stocking products.
Assist with tearing down and cleaning bar and service areas following events.
Stock, transport, and distribute beverage products and supplies before, during, and after events as needed.
Assist other Food & Beverage team members with product movement, event setup, cleanup, and other operational needs.
Properly handle glassware, equipment, supplies, and beverage products to maintain a safe and efficient work environment.
Follow all venue safety, sanitation, alcohol service, and customer service policies.
Distribute food and beverage products to designated locations throughout the venue prior to each event.
Set up and prepare bar and service locations, including moving equipment, stocking products, and ensuring all service areas and storage spaces are organized, clean, and fully prepared.
Assist the Food & Beverage Coordinator with weekly tasks related to event preparation, inventory, organization, and post-event cleanup.
Maintain a clean and safe work environment by removing trash and recycling, washing dishes, and maintaining the cleanliness of shared work and service areas before, during, and after events.
Rotate beverage and food products using proper inventory practices and regularly check product dates to ensure quality and freshness.
Maintain a working knowledge of applicable alcohol service policies and procedures and assist bartenders with beverage service as needed during events.
Monitor product levels throughout live events and proactively restock bars and service areas based on anticipated needs.
Communicate regularly with bartenders, event staff, and the Food & Beverage Coordinator to identify and respond to product and service needs.
Support efficient event operations by anticipating stocking requirements and ensuring bartenders and service staff have the necessary products and supplies throughout the event.
Maintain the cleanliness, organization, and presentation of premium seating areas before, during, and after events.
Assist the Food & Beverage Coordinator with preparing, organizing, and fulfilling food and beverage orders for premium suites and hospitality areas.
Ensure all suite and premium service orders are accurately fulfilled and fully prepared prior to the start of each event.
Work closely with suite servers throughout events to provide support and ensure guest and client needs are met.
Assist with post-event cleanup and reset of premium seating areas, suites, and other designated service locations.
Maintain a working knowledge of venue alcohol service policies and general bartending procedures; assist with beverage service and bartending as needed.
Assist with the distribution, setup, movement, and breakdown of food and beverage products, equipment, and supplies before, during, and after events.
Provide additional bartending support during periods of high volume or long lines to maintain efficient and timely service.
Assist with the fulfillment of hospitality riders for ticketed concerts and special events.
Maintain the cleanliness, organization, and presentation of artist dressing rooms, green rooms, and designated backstage hospitality areas.
Prepare and fulfill hospitality rider requests accurately and in a timely manner, including shopping for requested items and setting up dressing rooms and green rooms.
Be available during events to respond to backstage hospitality requests and changing needs.
Communicate professionally and effectively with tour managers, artists' representatives, venue supervisors, and other event personnel to ensure hospitality requirements are met.
Monitor hospitality supplies and anticipate additional needs throughout the event.
Clean and reset backstage hospitality spaces and properly dispose of or store hospitality items following each event.
Maintain accurate records of hospitality inventory, purchases, and shopping receipts.
Performs physical and mental demands and work environment requirements for this position.
Attendance during regularly scheduled work hours and outside regular hours as necessary.
Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and community customers.
Performs other related work as assigned or apparent.