EVENT SHIFT SUPERVISOR

The Florida Panthers•Sunrise, FL

7d•Onsite

About The Position

The Event Shift Housekeeping Supervisor is a full-time position responsible for the training, supervision, and performance management of the event shift housekeeping team at Amerant Bank Arena. This role ensures the efficient, timely, and detail-oriented execution of custodial operations throughout the facility. The Supervisor works closely with internal departments and external partners to ensure the highest level of facility presentation and a positive guest experience.

Requirements

Prior custodial or housekeeping experience preferred
Strong work ethic, resilience, and empathy for teammates and guests
Ability to understand and comply with company policies and procedures
Receptive to supervision and responsive to management direction
Maintains a professional appearance during work hours
Strong listening skills with the ability to follow instructions accurately
Ability to work effectively in large crowds and fast-paced environments
Excellent verbal communication and interpersonal skills
Punctual, dependable, and reliable attendance required
Ability to lift up to 25 pounds without accommodation
Strong organizational and time-management skills with a high level of attention to detail
Ability to work evenings, weekends, and holidays as required by event schedules and hockey season

Responsibilities

Supervise event operations and time management for part-time event housekeeping staff; support Alliance staff during event shifts as needed
Plan, develop, and manage weekly, monthly, quarterly, and annual housekeeping projects
Oversee daily supply usage and assist with ordering event-specific supplies
Complete daily shift reports documenting operational challenges, staffing concerns, and facility conditions
Train staff on proper use, handling, and storage of cleaning products, chemicals, equipment, and supplies
Maintain Safety Data Sheets (SDS) for all applicable products and materials
Oversee and perform custodial tasks including sweeping, mopping, shampooing, dusting, polishing, trash removal, window cleaning, and restroom restocking
Ensure all cleaning equipment and machinery are maintained in safe, functional working condition
Conduct daily walkthroughs of the entire facility to ensure cleanliness standards are met and identify areas requiring repair or improvement; ensure prompt corrective action
Complete assigned work orders according to established schedules and priorities
Maintain appropriate inventory levels and implement effective inventory control measures to prevent loss or theft
Enforce safety standards and maintain a safe working environment at all times
Perform other duties as assigned