Event Set Up Manager

Pyramid Global Hospitality • Westlake, TX

4d • Onsite

About The Position

The Event Set Up Manager is responsible for the overall set up operation of the Training Center including Quality Control of Training Facilities, Event Equipment Inventory & Supplies, Meeting Room & Ballroom Set Ups, and supervision of the Event Set Up team. This role involves recruiting, interviewing, training, coaching, discipline, and conducting performance appraisals for direct reports. The manager is also responsible for creating schedules and approving employee time, time off, and shift changes. They will assign, train, support, and direct staff to ensure maximum efficiency and performance, while maintaining property policies and standards. Additionally, the role includes coaching and developing staff for continued growth, conducting employee training through departmental meetings and on-the-job training, and ensuring payroll and expenses stay within budget guidelines. The position also requires assisting with the set up and tear down of conference rooms, including lifting and moving heavy equipment, coordinating production and IT services, assisting with diagram configurations following safety guidelines, ordering and inventorying department equipment, and tracking/reporting on conference planning milestones to senior leadership.

Requirements

• 2 years supervising experience required.
• 1 year experience managing other managers or supervisors required.
• 2 years’ experience in hotel, convention/conference center, preferable in conference services department; knowledge of conference service equipment, set-up styles, and audio visual.
• Strong computer skills.
• Highly proficient in Microsoft Excel and Outlook.
• Proficient in Microsoft Word and PowerPoint.
• Strong knowledge of Event, Sales, and Catering systems required.

Nice To Haves

• Microsoft Teams and OneNote experience desirable.
• Infor experience desirable.

Responsibilities

• Recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports.
• Creating schedules and approving employees time, time off and shift changes.
• Assigning, training, supporting and directing the staff to carry out the basic operation of their roles to give the maximum efficiency and performance, maintaining the policy and standards of the property.
• Coaching, developing and providing feedback to the staff for the continued growth in their current and future positions within our company.
• Developing and conducting employee training through weekly and monthly departmental meetings, interaction with leadership through on-the-job training.
• Ensuring payroll and expenses are kept with budget guidelines.
• Assisting with set up and tear down of conference rooms requiring lifting a variety of conference tables weighing 5-70 pounds each; pulling and folding risers into place weighing 150 pounds each; lifting 3’ x 3’ dance floor sections and bending down to construct the; walking and pushing 300-pound large equipment carts to specific rooms on upper and lower floor. Also, lift and place a variety of miscellaneous equipment throughout conference center weighing 5-60 pounds.
• Assisting with coordination of production and IT services through internal process management.
• Assisting with Diagram configurations following fire marshal guidelines and safety requirements.
• Ordering and inventorying all equipment for department (rental items and purchased equipment).
• Tracking and reporting out on conference planning milestones and 30/60/90-day reports to the senior leadership team.

Benefits

• Awesome Employee Focused Culture with many Associate Events!
• Closed many weekends and most holidays - 10 days of holiday pay.
• Up to 14 Vacation & Sick days per year.
• Weekly pay!
• Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Associate Cafeteria.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!
• Benchmark Hospitality hotel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed