Event Services Attendant

Auberge Collection•Town of Gardiner, NY

1d•Onsite

About The Position

Sprung from the site of a fallow tree nursery, Wildflower Farms, Auberge Collection is a 140-acre retreat in New York’s Hudson Valley, just 90 minutes from New York City. Rooted in meaningful encounters with nature, the property sways with the seasons, surrounded by meadows of native flowers and woodlands. Anchored by its namesake farm with orchards, heirloom gardens, and animals, the retreat offers immersive seasonal experiences like foraging walks, cooking workshops, and healing sessions. A three-mile walking trail links 65 stand-alone cabins, cottages, and suites with the Movement Studio and Maplehouse, a lofty barn home to a dynamic cooking school. Accommodations are immersed in the ever-changing landscape, offering a deep sense of place. Guests are welcomed at The Shop, reminiscent of a well-curated potting shed, and the open-air Great Porch. Dining at Clay, the centerpiece restaurant, features source-origin cuisine that honors the region’s bounty. Thistle offers wild-crafted wellbeing that evolves with the seasons. The property also provides access to neighboring Mohonk Preserve, where wooded trails and cliffs invite world-class hiking, biking, and climbing. Named the Number 1 Hotel in New York State by Travel + Leisure for the 2025 World’s Best Awards and recognized with a One Key distinction from the inaugural Michelin Guide, Wildflower Farms is a basecamp for adventure, craft, and curiosity. As part of the Auberge family, you will be responsible for the setting up of banquet spaces/events and the maintenance/cleanliness and organization of any banquet event rooms, hallways, storage and service areas as well as for providing assistance in execution of banquet events.

Requirements

High school Diploma or equivalent education
Must be able to adhere to timelines in completion of set-ups
Ability to work a flexible schedule, including weekends and holidays, according to department needs
Must be able to perform in a team-oriented environment
Must have the ability to move/maneuver in a banquet environment
Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service
Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour

Nice To Haves

Prior customer service training is a plus

Responsibilities

responsible for the setting up of banquet spaces/events and the maintenance/cleanliness and organization of any banquet event rooms, hallways, storage and service areas
providing assistance in execution of banquet events
routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations
set up the banquet room per the specification of a banquet events order and floorplan
reset the room to its original state after the event has concluded
assisting servers and bartenders during the event
transporting tables and equipment
reporting maintenance issues to management
providing requested information to banquet patrons
Ensure that all banquet and meeting rooms are properly set in a timely manner and according to the BEOs and floor plans
Anticipate the needs of meeting and event planners and assist in exceeding their service expectations
Maintain a clean, pleasant and professional image to the guest and wear the appropriate uniform at all times
Be sure that the banquet event spaces are clean, swept and mopped regularly, and look orderly when there are no events taking place
Responding urgently and appropriately to any concerns and presenting with a professional appearance and demeanor
Attend all pre-shift or pre-conference meetings
Review future BEOs and be familiar with upcoming special events
Understand all amenities of Wildflower Farms
Perform all duties as required and other tasks assigned