Event Server

Arlo WilliamsburgBrooklyn, NY
1d$40

About The Position

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Events Server. Are you someone who is passionate about people,driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. As an Event Server at Arlo Williamsburg, you will be expected to have a first-rate knowledge on event services in different styles, from cocktail style events to synchronized plated dinners.

Requirements

  • Minimum 2 years' experience in hospitality, preferably in catering or as a server
  • Ability to learn and quickly present menu items
  • Ability to carry drinks and glassware on a serving tray
  • Ability to partner with a variety of individuals including guests, clients, colleagues and managers
  • Superb organization and listening skills.
  • Demonstrate reliable attendance and punctuality
  • Demonstrate clear written and verbal communication skills
  • Able to work in a team environment and welcome feedback and direction
  • Capable of standing for prolonged periods of time up to 10+ hours
  • Lifting and moving venue furniture up to 50 lbs.
  • Ability to reach, bend, stoop, climb up and down stairs, walk, carry multiple objects
  • A positive and prompt work ethic

Nice To Haves

  • General wine and cocktail knowledge a plus.

Responsibilities

  • Review all Banquet Event Orders (BEOs) to ensure flawless execution of large parties and special events.
  • Serving canapes and serving food for all services.
  • Taking food and beverage orders with a full knowledge of our menu.
  • Bussing and polishing glassware, flatware, and plate ware.
  • Assist in the cleaning and storage of any and all event items and event spaces.
  • Ability and experience providing exceptional and quality service to high profile celebrity and VIP clientele.
  • Assist with the set-up, breakdown & decorations in the event space as needed.
  • Assist in the cleaning and storage of any and all event items and event spaces.
  • Respond promptly, professionally, and appropriately to guest and staff concerns.
  • Maintain a high level of cleanliness and adhere to all sanitary and safety standards.
  • Foster a welcoming and pleasant atmosphere for dining and entertainment.
  • Anticipate guest needs and consistently exceed service expectations.
  • Exhibit dependability by following instructions, responding to management direction, and completing tasks in a timely manner.
  • Collaborate effectively with the team while balancing individual responsibilities.
  • Take initiative, demonstrate accountability, and clearly communicate with both guests and colleagues to resolve issues.
  • Maintain professionalism and composure in a fast-paced environment.
  • Accurately relay information regarding orders, allergies, and special requests to the Event Captain, Event Manager, and/or appropriate team members.
  • Handle guest complaints with a positive attitude and promptly notify management whenever a guest is dissatisfied.
  • Going above and beyond to accommodate requests.
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