Event Server (On-Call)

EOSBeverly Hills, CA
1d$19Onsite

About The Position

L’Ermitage Beverly Hills has been a part of the fabric of Beverly Hills since 1975. We embrace the qualities of a warm, welcoming residence with our signature all-suite offering, residentially inspired layouts, unique art collection, top-of-the-line amenities, and service points that feel impossibly (and perfectly) tailored. When you are here, whether as a guest or a team member, you are home. Position Overview: We are seeking enthusiastic and dedicated individuals to join our team as Event Servers for our luxurious rooftop events at L'Ermitage Beverly Hills . As an Event Server, you will play a pivotal role in delivering exceptional guest experiences during various private events, weddings, and corporate gatherings hosted at our stunning rooftop venue and all indoor event spaces.

Requirements

  • Proven experience as a server or in a similar role, preferably in a high-end or luxury hospitality environment.
  • Exceptional interpersonal and communication skills with a strong customer service orientation.
  • Ability to work effectively in a fast-paced environment while maintaining attention to detail.
  • Flexibility to work evenings, weekends, and holidays based on event schedules.
  • Knowledge of food and beverage service techniques, including wine and cocktail service.
  • Ability to lift and carry trays of food and beverages and stand for extended periods.

Nice To Haves

  • Certification in food handling and safety (e.g., ServSafe and RBS) required.
  • Experience with event coordination or banquet service is highly desirable.
  • Multilingual abilities are advantageous, especially in languages commonly spoken by our international clientele.

Responsibilities

  • Greet guests upon arrival with warmth and professionalism, ensuring a positive first impression.
  • Assist in the setup and breakdown of event spaces according to the event plan and hotel standards.
  • Serve food and beverages promptly and courteously, following proper serving etiquette.
  • Ensure tables are set up correctly with appropriate linens, glassware, silverware, and other necessary items.
  • Monitor guest satisfaction levels during events and promptly address any concerns or special requests.
  • Collaborate with the culinary team to ensure seamless coordination between kitchen and service staff.
  • Maintain cleanliness and organization of event spaces throughout the duration of events.
  • Uphold hotel and industry sanitation standards in handling food, beverages, and equipment.
  • Provide knowledgeable answers to guests’ inquiries regarding menu items, allergens, and beverage options.
  • Follow all safety protocols and procedures to maintain a safe working environment.

Benefits

  • Opportunities for career growth and development within a rapidly expanding hospitality group.
  • Health benefits and 401k match for Full-Time Employees.
  • Paid Time Off and Holiday Pay for Full Time Employees
  • Complimentary Family Meal and Parking
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