Event Server

On The Marc Events•Norwalk, CT

13h

About The Position

The Event Server is responsible for delivering smooth, high-quality catered event service - from setup through breakdown - while maintaining clean, organized guest and service areas. This role reports to the Event Captain.

Requirements

Experienced in food service, catering, hospitality, or event operations.
Consistently polite, professional, and guest-focused in fast-paced environments.
Able to communicate clearly and professionally, including using correct grammar and complete information.
Comfortable following detailed instructions and executing service steps accurately.
Flexible and reliable with an ever-changing schedule (nights, weekends, holidays as needed).
Calm under pressure and able to maintain composure during high-volume moments.
Energized by teamwork and willing to do what’s needed to support the event (“do whatever it takes” mindset).
Passionate about food, hospitality, and delivering excellent service.

Responsibilities

Set up event spaces, including tables, chairs, buffets, linens, silverware, glassware, china, and other rentals and décor.
Break down event spaces efficiently, ensuring all rentals, décor, and service items are properly sorted and packed.
Assist with loading and unloading catering trucks and moving equipment safely.
Execute table service meals, including wine and coffee service, with attention to timing and presentation.
Replenish food and beverage stations throughout events to maintain a consistent guest experience.
Provide guests with accurate, detailed information on food and beverage offerings.
Respond to guest needs in a polite, friendly manner and escalate requests appropriately.
Maintain clean, neat, and organized buffets and beverage stations throughout service.
Clean dining rooms and event spaces during and after events, minimizing trash and keeping areas guest-ready.
Perform side work, including polishing silverware and glassware, filling condiments, and stocking coffee service items.
Provide ongoing cleaning and organizational support during catered events to keep service flowing smoothly.
Communicate guest requests clearly and promptly to management and event leads during service.
Follow work rules, safety guidelines, and safe lifting/handling practices to support a safe work environment.
Support event service and logistics needs as directed by catering management and lead staff.