Event Server

Hotel Covington•Covington, KY

9d•Onsite

About The Position

Principal responsibility is to provide friendly, attentive, and timely service to create exceptional experiences for all guests for contracted events at The Madison Event Center and Hotel Covington.

Requirements

Positive, upbeat attitude, and works well with all team members
Must be 18 years of age
Must be able to work weekends as late as 3:00 AM
Ability to work in a fast-paced environment
Punctual
Energetic and motivated personality
Excellent oral communication and listening skills
Ability to follow directions
Be willing to work until the job is complete and perform other duties assigned
Be able to work in a standing position for long periods of time (up to 10 hours)
Be able to reach, bend, and safely lift and maneuver up to 50 pounds and move up to 100 pounds with assistance

Responsibilities

Remain guest focused while performing all assigned duties before, during and after an event
Assume 100% responsibility for the quality of each guest’s experience
Welcome and greet guests upon entering The Madison Event Center/Hotel Covington
Provide information about our food, beverages and other functions and services
Perform side work during each shift as assigned by Banquet Captain
Maintain clean and fully stocked prep area, restrooms and ballroom
Ready and willing to assist other team members with event duties
Handle tables, chairs, linens, tableware and décor carefully to prevent breakage and loss
Always follow safe food handling guidelines
Clean and reset ballroom at the end of every event
Attend all scheduled employee meetings and provide suggestions for improvement
Other duties as assigned