Event Security| Part-Time| Bismarck Event Center

Oak View Group•Bismarck, ND

5d•Onsite

About The Position

A member of the Event Security Team reports directly to the Security Manager. The position is to assure the well-being and safety of employees, tenants, and patrons at the Bismarck Event Center. The Event Security team is a vital component of the Event Center in assuring safety and a positive guest service experience—a positive attitude and a positive appearance are essential. This role pays an hourly rate of $15.00 - $20.00.

Requirements

Active State Guard Certification. This certification must be maintained in active status for the entire duration of employment.
High School Diploma or GED.
Must possess the ability to perform all essential duties and responsibilities in a satisfactory manner.
Ability to follow detailed instructions and communicate effectively with others.

Nice To Haves

Previous experience as Event Security preferred.

Responsibilities

Provide exceptional customer service to all guests.
Possess a positive attitude and facilitate teamwork and respect among co-workers.
Welcome guests, provide directions, and answer any questions that may arise.
Monitor, patrol, and secure areas of the arena and check/monitor credentials.
Provide assistance to guests with special needs or wheelchair access.
Resolve guest complaints quickly and exceed the guests’ expectations.
Enforce building policies and event procedures.
Maintain order and ensure crowd safety.
Assist and direct guests in a variety of situations, including emergencies.
Perform wanding of patrons and monitor entry of patrons through metal detectors.
Communicate efficiently and clearly with co-workers/supervisors.
Follow all incident procedure protocols and documentation when necessary.
Other duties as assigned.