Event Security Supervisor

Citadel Security USA•Colorado Springs, CO

4d•Hybrid

About The Position

Citadel Security USA is seeking a motivated and organized Part-Time Event Operations Supervisor to support event security operations throughout the Colorado Springs area. This leadership-focused position is responsible for coordinating event staffing, supporting field personnel, overseeing operational readiness, and helping ensure successful event execution across a variety of venues and special events. This opportunity is ideal for someone who enjoys managing people, solving operational challenges, and helping teams perform at a high level in fast-paced environments.

Requirements

Must be at least 18 years of age
Valid Driver's License with acceptable driving history
Strong leadership, communication, and organizational skills
Ability to manage multiple priorities in a dynamic environment
Professional demeanor and strong decision-making abilities
Reliable attendance and schedule flexibility
Ability to travel to various event locations as needed

Nice To Haves

Previous experience in event operations, event security, hospitality management, or team leadership
Experience scheduling personnel or coordinating staffing assignments
Background supervising employees in customer-facing environments
Experience creating procedures, operational plans, or workforce schedules
Familiarity with large public events, venues, or crowd-management operations

Responsibilities

Review and approve staffing plans for upcoming events
Coordinate personnel assignments based on venue requirements and operational needs
Assist with event scheduling and workforce allocation
Ensure operational plans are implemented effectively during event execution
Monitor staffing levels and address coverage needs as situations change
Support event readiness by confirming equipment, communication tools, and personnel availability
Assist with the development and maintenance of event-specific Standard Operating Procedures (SOPs)
Support preparation of Emergency Action Plans for large-scale events
Verify that supervisors and officers understand site expectations and operational requirements
Help maintain consistency across event operations and field practices
Identify opportunities to improve operational efficiency and service delivery
Participate in recruiting, interviewing, and onboarding event personnel
Provide day-to-day guidance and supervision for event staff
Assist with performance evaluations and coaching initiatives
Mentor Event Site Officers and help identify future leadership candidates
Promote accountability, professionalism, and teamwork among field personnel
Reinforce company policies, procedures, and performance expectations
Monitor employee performance during event assignments
Address attendance, conduct, or performance concerns appropriately
Assist with documentation related to corrective action when necessary
Support retention efforts through communication, training, and leadership engagement
Ensure supervisors are properly prepared to manage assigned personnel
Serve as a point of contact between field staff and operations leadership
Maintain professional communication with clients, venue personnel, and event organizers
Provide operational updates and staffing information as needed
Assist with resolving event-related issues in a timely and professional manner
Maintain staffing records and operational documentation
Complete reports related to event activity, staffing performance, and operational outcomes
Document concerns, recommendations, and follow-up actions when necessary
Ensure records are maintained in accordance with company standards