Event Security Officer

Mohegan SunMontville, CT
Onsite

About The Position

This position is responsible for maintaining safety and order during events. The role involves providing service and safety to guests in non-gaming locations, offering point of entry support for various venues, and greeting and guiding guests. The Event Security Officer protects patrons and employees, patrols for illegal and unusual situations, and safeguards company assets. A key responsibility includes checking IDs for underage patrons.

Requirements

  • High School Diploma or equivalent
  • Must be able to effectively communicate in English
  • Previous customer service experience or experience dealing with the public

Responsibilities

  • Provides service and safety to our guests in non-gaming locations
  • Provides point of entry support for various venues across property
  • Greets and guides guests
  • Protects patrons and employees, patrols for illegal and unusual situations and safeguards the company’s assets
  • Checks ID’s for underage patrons
  • Works closely with department supervisors and managers to assist with daily activities
  • Maintains the safety and security of patrons, performers and tour personnel throughout the property
  • Communicates in a clear, concise and professional manner in verbal, written and radio communications
  • Executes principle of SMART; detection of false identification
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