Event Security & Guest Services Staff - Rocky Mountains

AEG WorldwideQuinte West, ON
Onsite

About The Position

Security & Guest Services Staff will be responsible for ensuring a safe and enjoyable event for concert goers, performers, and fellow team members. This position is responsible for screening guests upon arrival, scanning tickets for entry, checking credentials for backstage and restricted areas, and general crowd control for the entirety of each show.

Requirements

  • Must be over 18 to apply
  • A minimum education level of: High School Diploma or its equivalency
  • Ability to work in a loud and fast paced environment
  • Ability to de-escalate tense situations
  • Must be able to stand or walk for up to 7 hours
  • Strong intrapersonal skills with an outgoing, friendly personality
  • Strong listening and verbal communication skills
  • Must have a positive attitude and be team oriented
  • Availability to work various hours: nights, weekends, and holidays as required

Nice To Haves

  • Previous security experience preferred, but not required

Responsibilities

  • ID checking and wrist banding patrons over 21
  • Perform security screenings and bag checks via walk-thru metal detectors, wand, and/or physical pat downs
  • Ticket scanning
  • Credential checks throughout the venue including, backstage and restricted areas
  • Monitoring external venue areas including parking lots, allies, and smoking areas
  • Identifying and addressing unsafe or disorderly conduct through the use of de-escalation tactics or other best practice methods
  • Artist escort to and from public areas
  • Light cleaning during and after all events

Benefits

  • This position may be eligible for benefits (ACA qualification).
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