Event Security Guard (Part-Time, Onsite)

MASS MoCA•North Adams, MA

6h•$21•Onsite

About The Position

The event security guards work with the security team, the lead event security guard, and the security manager, as well as other department managers, to ensure a safe and engaging environment for museum employees and visitors, as well as our campus tenants and their visitors. Security Guards serve as the front line for all security and safety considerations during events and help to enforce policies for the museum, its staff, and patrons.

Requirements

A high school diploma (or GED) is required.
Must be, or be willing to be, trained and certified in First Aid, CPR, and AED, as well as other emergency procedures (i.e., fire, disaster evacuations, active shooter).
Demonstrates the ability to work well with others while showing courtesy and respect to colleagues.
Able to work independently and as part of a team; exceptional and punctual attendance is required, along with flexibility in schedule.
Demonstrates strong people skills, including diplomacy and empathy.
Possesses strong verbal communication and analytical skills.
Demonstrates skill in conflict resolution, with the ability to de-escalate a wide range of situations.
Shows strong attention to detail, with the ability to multitask and think critically.
Able to exercise discretion and independent judgment.
Proficient in, or willing to learn, the use of a 2-way radio.
Demonstrates proficient and legible writing skills (both handwritten and typed).

Responsibilities

Works closely with Security Manager and Assistant Manager for successful event set up and execution.
Sets up necessary stanchions, ropes, barriers, and appropriate signage
Sets up and oversees any “bag search”
Provides crowd control; directs traffic, parking
Gives directions and informs visitors of museum and campus policies and guidelines
May be posted up or cover security desk for any rounds
Assists Performing Arts/Production and Special Events Manager
Clears venue, restrooms after event
Responds to all security requests for medical assistance and acts accordingly
Ensures all events are broken down correctly and equipment is put away
Completes incident written reports and other written reports as directed by Security Manager and Assistant Manager
Promptly reports incidents or risks that require immediate attention
Maintains a courteous, respectful, and professional manner at all times
Helps to maintain the highest standards of integrity, credibility, and trustworthiness
All other security duties as needed and required