Event Sales Specialist

Huntsville Botanical Garden•Huntsville, AL

3d•$19 - $23•Hybrid

About The Position

The Event Sales Specialist is responsible for generating sales for rental of Garden venues to host a wide variety of both private and corporate events such as weddings, receptions, business meetings, parties, luncheons, and more. Actively engages with clients, visitors and the community to establish the Garden as a premier rental venue for a wide variety of events providing the highest standards of customer service. Embraces and supports the Garden’s mission-oriented initiatives and shares knowledge with clients.

Requirements

Bachelor’s degree in sales, marketing, business administration, hospitality, tourism, or a related field, with demonstrated knowledge of sales principles, business development strategies, and excellent customer relationship practices; or an equivalent combination of education and sales, customer service, hospitality, or related experience.
Proficient in Microsoft Outlook, Word, and Excel.
Ability to be polished and maintain a professional demeanor working and communicating well in a team environment with shared goals.
Ability to prioritize, multi-task and remain organized in an active, dynamic environment and strive for continuous improvement.
Desire to collaborate with others to better a process, idea, or task.
Possess a desire for excellent customer service, sets high standards and realizes impact of work on the department and entire Garden.
Embrace the Garden’s Core Values and Mission of plant conservation, education, and research.
Must have impeccable written and verbal communication skills, including telephone etiquette.

Nice To Haves

4 years of experience in a sales or service industry setting.

Responsibilities

Performs full cycle of sales activities including outreach and lead generation, timely response to inquiries and leads from various platforms, prospect appointments and tour coordination, contract completion, booked client support, and communication of event requirements for effective staff execution of event.
Ensures a high level of customer satisfaction through excellent sales and service.
Possess in depth knowledge of the Garden’s venues, policies, practices, and pricing structure.
Responsible for driving client/guest loyalty by delivering service excellence throughout each client/guest experience.
Drive and achieve department sales goals on a monthly, quarterly, and yearly basis.
Assist in the development of reporting to analyze sales data and trends.
Communicate details of events to support staff to ensure success of beverage service, customer service, collaboration with other Garden events, and various details.
Work / attend community networking events to develop relationships within the community and associated service providers to strengthen and expand the customer base for rental sales opportunities.
Monitor maintenance of rental spaces including buildings, venues, and outdoor ceremony sites and communicate any needs to the appropriate team members.
Work/attend Garden events as needed and perform other duties as assigned.