Event Sales Manager

Topgolf•West Des Moines, IA

10d•Onsite

About The Position

Topgolf is seeking an Event Sales Manager to drive revenue growth by owning the full sales cycle, from first inquiry to executed event. This role focuses on pipeline growth, account conversion, and delivering high-quality client experiences in a fast-moving, high-volume environment. The ideal candidate is a self-starter who takes pride in prospecting, managing their pipeline, and collaborating with operations to ensure events exceed expectations. This is an opportunity to build a book of business and grow with a leading sports entertainment brand.

Requirements

5+ years of progressive sales experience, including leadership of direct reports.
Proven success in high-volume events or hospitality sales environments.
Strong proficiency in Salesforce or similar CRM; Excel and reporting tools.
Must be 21 years of age or older as required by state or local law.
Ability to remain stationary for extended periods.
Ability to regularly move throughout the venue for tours and engagement.
Ability to occasionally lift, carry, and/or move up to 25 pounds.
Ability to communicate clearly and effectively, verbally and in writing.
Ability to hear and respond to verbal communication in a venue environment.
Visual acuity sufficient to read documents, computer screens, and correspondence.

Nice To Haves

Bachelor's degree in hospitality management, Business Administration, or a related field.
Progressive, relevant experience within the hospitality industry.

Responsibilities

Execute the full sales cycle, managing inbound leads and conducting outbound prospecting.
Own every stage of the sale, from initial inquiry through tours, proposals, and closing.
Deliver in-person selling experiences, including venue tours and client touchpoints.
Grow accounts by identifying upsell opportunities and maximizing client value.
Provide an exceptional client experience from inquiry through post-event follow-up.
Partner with Operations and Culinary Teams for flawless event execution.
Maintain detailed and accurate communication on Banquet Event Orders (BEOs).
Represent the Topgolf brand with professionalism and hospitality.
Review daily performance metrics, key numbers, and lead rotations to track progress.
Maintain pipeline accuracy and data integrity for forecasting.
Identify and share opportunities for sales process improvement with leadership.
Drive community awareness of the Topgolf brand through networking.
Participate in daily huddles, weekly sales meetings, and 1:1s with sales leadership.
Stay aligned on priorities, targets, and execution standards.
Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Courage, and Caring.