Event Sales Manager

Topgolf•Orlando, FL

2d•Onsite

About The Position

Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. We're looking for an Event Sales Manager who owns the full sales cycle from first inquiry to executed event. Someone who brings energy to every touchpoint, stays disciplined in their outreach, and works closely with operations to deliver events that exceed expectations. If you're ready to build a book of business and grow with one of the most recognizable brands in sports entertainment — this is where you do it. The Event Sales Manager drives revenue growth by owning the full sales cycle across inbound leads and outbound business development. This role is focused on pipeline growth, account conversion, and delivering high-quality client experiences that keep guests coming back. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.

Requirements

5+ years of progressive sales experience, including leadership of direct reports.
Proven success in high-volume events or hospitality sales environments.
Strong proficiency in Salesforce or similar CRM; Excel and reporting tools.
Must be 21 years of age or older as required by state or local law.

Nice To Haves

Bachelor's degree in hospitality management, Business Administration, or a related field preferred; equivalent combination of education and relevant experience will be considered.
Progressive, relevant experience within the hospitality industry preferred.

Responsibilities

Execute the Full Sales Cycle: Manage a high-volume inbound pipeline while executing consistent outbound prospecting during daily Power Hours.
Own every stage of the sale — from first inquiry through tour, proposal, and close.
Deliver in-person selling experiences through venue tours and client touchpoints that convert opportunities.
Grow accounts by identifying upsell opportunities and maximizing the value of each client relationship.
Deliver a Best-in-Class Guest Experience: Provide an exceptional client experience from the initial inquiry through post-event follow-up.
Partner with Operations and the Culinary Team to ensure flawless event execution.
Maintain detailed, accurate communication on Banquet Event Orders (BEOs) to prevent day-of issues.
Represent the Topgolf brand with professionalism and hospitality in every interaction.
Stay Sharp on Business Performance: Review daily performance metrics, key numbers, and lead rotations to track progress and identify gaps.
Maintain pipeline accuracy and data integrity to support strong forecasting.
Identify opportunities for sales process improvement and share them with leadership.
Drive awareness of the Topgolf brand in the community through networking and professional engagement.
Operate as a Team Player: Participate in daily huddles, weekly sales meetings, and 1:1s with sales leadership.
Stay aligned on priorities, targets, and execution standards across the venue.
Demonstrate Topgolf's Core Values in every interaction: Fun, One Team, Excellence, Courage, and Caring.