Event Sales Coordinator - Rogers Centre Ottawa

Encore Global•Ottawa, ON

3d•CA$21 - CA$26•Onsite

About The Position

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support as needed including order entry, opportunity management, billing, and customer follow-up. The position reports into Sales Director or Director, Event Technology.

Requirements

Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
Prior technology, sales, hospitality or event planning experience a plus
Technical aptitude and proficiency with computer software and programs
Strong written and verbal communication skills

Responsibilities

Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.
Maximize revenue and adhere to event profit guidelines for all assigned business.
Meet client needs through attending client meetings and responding to client concerns, questions and problems.
Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
Handles customers’ requests by phone, on-line chat, email, and other channels.
Follow up with internal and external customers through confirmed order hand-offs.
Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
Effectively use ENCORE tools and resources to promptly respond to customer requests.
Ensure CRM is always accurate and up to date.
Facilitate strong information exchange with aligned venue leadership teams.