Event Sales Coordinator | Full-Time | Lucas Museum of Narrative Art

Oak View Group•Los Angeles, CA

4d•Onsite

About The Position

The Event Sales Coordinator supports the Sales & Events team by coordinating the planning, sales, and execution of private events, meetings, receptions, weddings, corporate functions, and special events. This position serves as a primary point of contact for clients throughout the planning process, ensuring exceptional customer service while coordinating event logistics, contracts, and operational details. The Event Sales Coordinator works collaboratively with culinary, food and beverage, operations, and venue management teams to deliver seamless, high-quality events that exceed client expectations and contribute to revenue growth.

Requirements

Bachelor's degree in Hospitality Management, Event Management, Business Administration, Marketing, or a related field preferred.
1-2 years of experience in event sales, event coordination, catering, hospitality, or venue management preferred.
Experience in a performing arts center, convention center, private club, hotel, stadium, or similar event venue is preferred.
Experience using event management software (such as Tripleseat, Momentus/Ungerboeck, Delphi, or similar platforms) is preferred.
Excellent customer service and relationship-building skills.
Strong communication skills.
Exceptional organizational skills with the ability to manage multiple events simultaneously.
Detail-oriented with excellent time management and problem-solving skills.
Ability to work independently while collaborating effectively with cross-functional teams.
Proficiency in Microsoft Office Suite and event management software.
Ability to maintain confidentiality and professionalism when handling client information.
Strong sales aptitude with the ability to identify revenue opportunities and exceed client expectations.
Ability to stand and walk for extended periods during events.
Ability to lift and carry heavy objects occasionally.
Ability to move throughout the venue during event setup, execution, and breakdown.

Responsibilities

Respond to event inquiries and assist prospective clients with venue information, availability, pricing, and event packages.
Conduct venue tours and support the sales process by showcasing event spaces and amenities.
Prepare proposals, contracts, banquet event orders (BEOs), and other sales documents.
Maintain ongoing communication with clients from initial inquiry through event completion.
Build and maintain strong relationships with clients, vendors, and community partners to encourage repeat business and referrals.
Support revenue generation by identifying opportunities to upsell food, beverage, audiovisual, décor, and additional event services.
Coordinate all event logistics, including room layouts, timelines, catering, audiovisual needs, rentals, décor, and special requests.
Develop and maintain detailed event timelines and planning documents.
Collaborate with culinary, food and beverage, operations, security, housekeeping, and technical services teams to ensure successful event execution.
Participate in planning meetings and communicate event details to internal departments.
Conduct final event reviews with clients to confirm details and expectations.
Maintain accurate client files, contracts, event calendars, and sales records.
Enter and update event information within the venue's event management software.
Track deposits, payments, and contract deadlines in coordination with the finance team.
Generate reports and assist with forecasting, sales tracking, and departmental metrics.
Maintain organized electronic and physical records of event documentation.
Serve as an on-site representative for assigned events, ensuring services are delivered according to contract specifications.
Address client requests and resolve operational issues promptly and professionally.
Coordinate with event staff to ensure seamless communication throughout the event.
Conduct post-event follow-up with clients to gather feedback and support future business opportunities.
Work closely with Sales Managers, Event Managers, Catering, Culinary, and Food & Beverage teams to ensure exceptional event execution.
Assist with promotional events, open houses, networking opportunities, and community outreach initiatives.
Support departmental projects and administrative tasks as assigned.