Las Vegas Grand Prix 2026 - Event Retail Store Manager

Insomniac Events • Las Vegas, NV

30d • $20 - $25 • Onsite

About The Position

The Event Store Manager is responsible for modeling superior customer service and leading the designated store/merchandise tent through high energy and consistent behavior. The Event Store Manager will understand the dynamics of event merchandise sales and thrive in a fast paced, high volume environment all while maintaining positive team morale.

Requirements

• 3+ years’ experience in retail management or event merchandise sales
• Proven ability to abide by staff training manuals
• Sterling reputation for excellence in the required role with at least five top notch references
• Proficiency in spreadsheets
• Must be motivated with an “Everything is possible” attitude.
• Must be an active problem solver, instilled with a sense of urgency for projects large and small

Responsibilities

• Supervise, train, and support retail teammates on effective/efficient merchandise selling practices and customer service best practices.
• Manages and monitors team member breaks/lunches in accordance with local labor laws
• Hold team huddle at the start of each shift to communicate daily briefing notes with staff
• Ensure merchandise locations always remain clean and presentable and displays meet or exceed expectations.
• Complete throughout count in/out of all event merchandise with a designated retail team.
• Follows planogram templates for merchandising and display of product for effective sell through.
• Notifies leadership of staffing needs and managers team member time keeping to ensure optimization of budget
• Address and resolve problematic customer issues
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides ongoing recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintenance of a risk-free environment
• Performs duties as assigned

Benefits

• Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction.
• The quality of the Headliner experience is our top priority.
• Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe.
• Since its inception, Insomniac's events have taken place in 13 countries across five continents.
• The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days.
• The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed