Starmax Event/Promotions Coordinator

County of Luna•Deming, NM

12d•Onsite

About The Position

Under the Direction of the Starmax Director, this role is responsible for coordinating, promoting, documenting, and evaluating events, parties, tournaments, leagues, promotions, community programs, and other special activities held at the Luna County Starmax Entertainment Complex. This position serves as the primary coordination point between customers, community partners, vendors, entertainers, and Starmax departments during the planning and execution of events. The coordinator maintains facility-wide event and promotional calendars, develops public communications and marketing materials, assists with party and event bookings, and ensures that managers and staff receive timely and accurate information. The position also tracks attendance, revenue, expenses, labor, customer feedback, and other performance measures to determine whether events and promotions are meeting established goals.

Requirements

High school diploma or equivalent.
Valid driver’s license
Experience coordinating events at an entertainment, hospitality, recreation, government, or community facility.
Ability to obtain any required food-handler, alcohol-server, safety, or facility-specific certifications within the required period when applicable.
Experience using social media, office software, calendars, spreadsheets, and basic graphic-design or promotional tools/software.
Ability to organize multiple events, deadlines, vendors, and departmental assignments simultaneously.
Ability to develop detailed plans and follow projects from initial inquiry through completion and evaluation.
Ability to prepare accurate public information and proofread dates, prices, schedules, restrictions, and promotional content.
Ability to develop effective social media posts, flyers, advertisements, calendars, and customer communications.
Ability to establish and maintain effective working relationships with customers, coworkers, managers, vendors, entertainers, community organizations, and the public.
Ability to collect, organize, and interpret attendance, sales, expense, labor, and customer-feedback information.
Ability to prepare basic budgets, reports, spreadsheets, presentations, and event evaluations.
Ability to exercise sound judgment and communicate concerns to management.
Ability to remain calm and professional during busy events, customer complaints, schedule changes, and unexpected problems.
Ability to prioritize tasks, meet deadlines, follow up consistently, and maintain accurate records.
Ability to work independently while keeping management informed.
Ability to use computers, email, calendars, spreadsheets, word-processing software, presentation software, social media platforms, and basic design tools.

Nice To Haves

Bilingual English/Spanish preferred.

Responsibilities

Coordinate facility-wide events and act as point of contact for scheduling and organizing such events.
Develop and maintain an annual master calendar of events, prepare regular reports, and maintain accurate party and event booking records.
Coordinate event details with the involved parties. Confirm that event layouts, food, equipment, signage, tables, chairs, audiovisual needs, decorations, supplies, and service areas are prepared before the event.
Attend and assist with events to support setup, customer service, vendor coordination, troubleshooting, and breakdown.
Identify event conflicts, scheduling issues, capacity concerns, staffing limitations, and operational risks and communicate them to management.
Complete post-event reviews and conduct follow-up communication after events when appropriate. Prepare timely post-event content that highlights successful events, recognizes partners, and promotes future activities.
Develop and maintain a coordinated marketing and promotions calendar for Starmax activities. Schedule social media and other public communications and coordinate recurring promotions.
Prepare promotional materials for movies, bowling, restaurant and bar specials, parties, leagues, tournaments, arcade activities, miniature golf, community events, and facility-wide programs.
Create and distribute flyers, posters, digital display graphics, social media posts, event announcements, website content, email communications, press information, and other promotional materials.
Monitor public comments and questions on approved Starmax communication platforms and notify management of complaints or sensitive issues.